Question about Brother HL 5250DN Laser Printer

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My Brother HL5250DN shows toner light on (yellow) and status light on (red) even after toner cartridge replaced with new one. Already tried reset by holding down go button. Is the printer dead?

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Try this..
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.

Posted on Mar 05, 2011

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Posted on Jan 02, 2017

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Brother HL5250DN toner light will not go off unable to even print test page, new toner installed and still nothing. Any suggestions? I've tried turning unit off to let it reset, nothing is changing, new...


Is the printer still asking for a new toner..?

If it is the there is a gear that can be reset on the toner cartridge to tell the machine its a new toner cartridge. This is normally done by an engineer, but is quite easy to do if you know how. And I do :0

Feb 11, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Brother Printer HL 5250DN


A solid red STATUS light with a solid yellow TONER light indicates toner out...replace according to pg. 63 in the manual.
It can also indicate a cartridge position error. Take the DRUM UNIT out of the machine and re-install.

A solid red STATUS light only means:

Front cover open
Fuser cover open
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Too many trays
Buffer error
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Memory full
Download full
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See pg.48 ofthe manual.

Oct 02, 2009 | Sport & Outdoor - Others

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Drum and error light are on - got new cartridge - installed as directed - blue light will not stay on - printer will not print - red and orange lights will not go out


I can't recall the buttons on Brother laser printers but leaving the cartridge door open and pressing and holding down one of the buttons for about 5 seconds will clear the drum light error.

I've done this to clear the same error on aBrother HL5250DN laser printer.

If this doesn't work please post your printer's model number.

Sep 21, 2009 | Brother HL 5250DN Laser Printer

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Toner light and Status light stays on


well it may need to be completely reset or you could try seeing if it is jammed or stuck in some way

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I sprayed dust remover & now the printer won't print. the status light flashes red & the toner, drum & paper lights flashes yellow (hl5250dn)


You may have blown dust or paper shard into one of the optical sensors. These sometimes are used to sense paper position and carriage position. Try cleanig again and pay attention to these sensors.

Sep 01, 2009 | Brother Office Equipment & Supplies

1 Answer

Status red and amber Toner light


This problem you are getting is to replace the toner cartridge. Have you recently changed the drum unit as well. If so exchange it back to the other one.

After installing new toner or full toner cartridge and removing the yellow plastic cover press the go button this should start the printer on a cycle and add the toner. If this doesn't work then the toner sensor has malfunctioned and will need replacing. This will in turn out way the cost of a new machine.

Hope this helps and not too late for you.

Thanks Jason

Aug 09, 2008 | Brother HL-5240 Laser Printer

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