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When I turn on my laptop it goes on but the screen is black and it seems locked up. Tried control, alt, delete and turning off and on but nothing works.

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Do this:
1. turn off laptop. press and hold on D key then press power button once. check if you will see color display in the whole screen as normal.

2. turn off laptop. press and hold on the Fn key then press power once. Check if no display. if laptop is on for about 3 minutes and still no display just wait for the beeps.

3. Try connecting laptop to an external monitor.

Now, when you tried no. 1 colors was fine then LCD is ok. now, no. 2 when laptop is on and no display but heard beeps means video is the problem. when u tried no. 3 laptop has no display but external monitor has then LCD is the problem.

Posted on Oct 07, 2009

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In stead of alt crtl del try pressing F8 key on keyboard after you turn it on, it will display a few options. go from thee.

in case it does not stars, you may have a faulty memory ram. it needs to be replaced

Posted on Oct 07, 2009

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