Question about Canon PIXMA MX310 All-In-One Printer

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I cannot get printer to recognize new or refilled cartridges. How do I reset Cannon MX310 to see new cartridges?

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You can't reset the ink level on all Canon Pixma printers.You need to turn off the function on printer to show the ink level.On most printers this happen with push resume button and hold it for 5 seconds.
The printer shows empty cartridges but it will printing.
If you put a new cartridges the printer will recognize it automatically.

Posted on Oct 08, 2009

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Hi, I am using a PIXMA MX 310 and have replaced the cartridges. It says Check Ink U051 BLK COL. I have tried holding the STOP/RESET button but this has not worked (it has worked in the past). It won't...


Hello Maggie

You need to replace the cartridge with a new one original canon,not refill.If you refill the cartridge the printer not recognize it.If i have been useful pls give me a vote :)

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How to reset printer to recognize refilled cartridges


Reset is not needed. Just turn off your printer power supply and turn it on. It will automatically detect the newly installed cartridge, provided the original compactible cartridge is installed.

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Dear nedaa,
You need to deactivate ink level detection function to keep your printer working after refilling the cartridge. Click here to know more how to deactivate ink level detection function.
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Normal 0 Press the Receiver button (and the lights will start flashing.
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You need to have a black and a color cartridge installed to use your printer. That doesn't mean the color cartridge has to be full. You can have an empty color cartridge in the printer and it will work as long as the electronics are good on it so the printer can recognize it's there. You cannot refill these cartridges yourself. Your printer remembers what cartridges have been in it so that it can reject refills (it sees the same serial number twice and catches you trying to not give Canon their money). You can use refills, but you need to get them from a refiller with a high turnover of cartridges so you don't get the same serial number twice. I recommend Cartridge World stores as they have high quality refills with a 100% satisfaction guarantee.

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1 Answer

Canon MX310 - refilling cartridge


Most canons have a chip on the ink cartridge that tells the printer the ink is empty so unless you reset that chip (which you cannont do), that newly filled cartridge will always read empty. This is how some printer manufacturer's thwart people saving money by refilling their cartridges.

thanks and please take a moment to rate as fixya.

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1 Answer

Fine print cartridges for MX310


Hi..I refilled mine and then hit reset button for 5 secs....

Sep 06, 2008 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Reset Ink levels for canon mx310


How to reset Canon MX310 printer low ink signal

1. Power off the printer.

2. Holding the stop/reset button, press and hold power button also. Hold both buttons together for 5 secs.

3. Still holding the power button, release the stop/reset buton, then press the stop/reset button twice.

4. Release power button (the screen should now say 'Service Mode').

5. Wait until the power button lights steady green, then press the stop/reset button three times with a 3 sec space between each press. On the 3rd press the indicator should turn steady orange.

6. Press the power button once, (the orange light should go off).

7. Open the printer and remove both cartridges. Wait for 10 seconds. Replace the cartridges and close printer. Wait for 30 seconds.

8. Press the power button, and wait until printer has shut down.

9. Press power button to power up. The printer will feed one piece of paper, then ask you to set the language.

10. The page counter is now reset! Enjoy.

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2 Answers

Cannon mx310 will not recognize cartridge


press reset/stop button for 5 seconds. it will still say unknown but it will print fine

Jul 12, 2008 | Canon PIXMA MX310 All-In-One Printer

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