Question about Microsoft Xbox 360 Console

1 Answer

When i turn my xbox on i get no picture but i can hear it works in the background . i have tried changing leads but no luck . any ideas??

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 168 Answers

This is a common fault with the 360, it says that its a "general hardware
failure" which could mean anything
really. In truth its the lead free solder that cracks with so much heat
and as a result the Xbox 360 fails
causing the 3rrod (3 red rings of death) or e74 or even no sound but
graphics or sound and no graphics just like you are reporting.

Firstly get a spare AV cable from someone else, try this, if that does
the same then try a different SCART
input on the TV. if all this fails you need to fix your machine as it
WILL get worse

You will need to get a 3rrod repair kit or get someone to fix it for you,
there are guides available on the
internet. I'm in the middle of producing one right now that I will make
available free of charge for all fixya

Posted on Oct 10, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When xbox is pluged in you can hear the sound but no picture is showing

Try jiggling/ twisting around the yellow av cord lead. I have the same problem with mine but you just need to spin the yellow av lead around untill you get a picture. If you still cannot see the xbox screen then i recomend you try on another T.V as it might be the av imput is not working. =]

Nov 07, 2010 | Microsoft Xbox 360 Console

1 Answer

I can hear game in background but screen is blue

try it in another tv with av cable
if u are using hdmi cable try changing the existing cable

if ti works in another tv , go changing the setting in the displaysettings

Mar 22, 2010 | Microsoft Xbox 360 Console

1 Answer

I used my x box on my friends tv wich is a newer hd tv and i had to upgrade my xbobx but now when i go to play it at my house, nothing comes on the screen but i can hear the xbobx in the background

try putting it onto an av channels. make sure it is connnected with correct leads, try changing the swith form hd to av on the end of the dable. hope this helps, tim

Mar 14, 2010 | Microsoft Xbox 360 Console

1 Answer

I turn on the xbox and on my tv my screen is black but i can see my xbox picture in the background

Check all Cables are in correctly, if so.. Try on another T.V If that doesn't work.. Ring microsoft!

Feb 06, 2010 | Microsoft Xbox 360 Console

1 Answer

I was playing cod 5 on my xbox picture quality rapidly deteriorated so i turned it off when i turned it back on i had no picture and no sound through hdmi lead so i tryed standard lead i had sound but no...

Could be something as simple as the wrong settings on the TV/360. Also it could be an internal issue, generally associated with the (H) ANA chip (the chip responsible for E74) as it handles the video output. If it's not the settings, and if the console is under warranty send it in to MS. If not, find a reputable person to help you out.
In any case you will more than likely have an E74 console very, very soon.

Dec 18, 2009 | Microsoft Xbox 360 Console

1 Answer


sounds like a scrat connection problem.
try using a new scart lead (not R,Y,W lead)
could also be tv scrat connection.

Nov 17, 2009 | Video Game Consoles & Games

1 Answer

No picture but sound

you can try getting new lead cables, or send your xbox on if you have the receipt for it.

Jun 28, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont show on my tv,cant hear sound but no

It's possible that your Xbox is sending out a picture that's higher resolution than your TV can display. Try reducing the resolution of the Xbox video output.

May 12, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer

I can hear background music but no picture on any tv i try

The solder under the GPU has lost Contact. We do offer this repair service. email us

Oct 03, 2008 | Microsoft Xbox 360 Console

1 Answer

Un recognisable picture

try a different set of av cables and or input on the tv and see what u get

Jun 21, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides