Question about Panasonic Microwave Ovens

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It keeps shuting off and the screen reads "refer to operation manual" it shut off after a second

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  • 9,047 Answers

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

Since FixYa is not currently notifying us Experts when Clarification Requests are answered, you will need to post a NEW help request.

I
n your new post, please include your brand name and the full model number from the tag in or on the unit, your symptoms, as well as the answers to these questions:

- How long does it run (in seconds) before this happens?

- Is it consistent or random?

- Is there an error code on the display when it fails?

Posted on Oct 11, 2009

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Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

I would recommend that you contact your nearest Panasonic-authorized servicer.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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IF IT IS THE KEYPAD THAT IS LOCKED, ONE OF THE TOUCH PADS SHOULD BE HELD FOR 5 SECONDS TO UNLOCK THE
TOUCH CONTROL.YOUR INSRTUCTION MANUAL WILL TELL
YOU WHICH PAD TO HOLD. IF NOT AVAILABLE, TRY EACH PAD, ONE AT A TIME. HOLD EACH PAD FOR 5 SECONDS.
IF NO RESPONSE, TRY THE NEXT ONE. WHEN YOU FIND THE ONE THAT UNLOCKS THE CONTROL, WRITE IT DOWN
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Go to the page in the owners manual to set the clock first. Thats always the first thing to do. Good Luck

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