Question about Logitech Cordless Desktop MX 3000 Laser Keyboard & Mouse - 967553-0403 967553

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The side keypad numbers do not work What can I

The side keypad numbers do not work What can I do ?

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TURN ON (NUM LOCK) THERE WILL BE A NUMLOCK KEY ON A FULL SIZE KEYBOARD OR IT WILL BE ON THE SAME KEY AS F11 IN THAT CASE HOLD FN+F11

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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Try pressing your numlock (top left of the keypad) and try the numbers again. Try your keyboard in another computer -- if they still dont work, you have a hardware failure ... time for another keyboard. If it works on another computer, then I would recommend right-clicking on "My Computer" and selecting "Manage". Go into the hardware manager, and delete your keyboard, and reboot. The Windows will find your keyboard and reinstall the drivers, hopefully resetting whatever configuration was previously blocking your keypad keys.

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Right side of the key pad doesn't work (Numbers 3,6,9)


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Numbers 1,3, 4 and 6 no longer work


It's probably the keypad. The keypad is a thin plastic membrane type that is glued to the plastic control panel frame.

If none or only some of the pads are working, there may be some foreign substance on the circuit board, the keypad connection, or inside the layers of the keypad, the latter of which cannot be repaired.

Trouble is sometimes due to spray cleaner being sprayed directly onto the keypad. Cleaner should be sprayed on the cloth first, then use the cloth to wipe the keypad clean.

Never use an ammonia-based cleaner on plastic as the ammonia can attack and crack it.

A handy person can remove the control panel frame and see if there's any liquid inside on or behind the panel. If so, it is possible to dry it out, but often that does not work.

Another thing is to unlpug the power at the mains for several seconds. Plug it back in and see if it works. A reset may do it. At power-up, the display should flash or show a text
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We have critical safety, disassembly, and troubleshooting info at our site. You'll find a link to our site in our listing here on FixYa: http://tinyurl.com/yzjozk

If certain keys are not working, there may be some foreign substance at the point where the green or blue plastic strip from the keypad plugs into the circuit board. To check that:

1. Be sure the oven is disconnected from the power line while you are taking it apart.

2. The keypad connection is the green or blue translucent plastic strip that plugs into a connector near the edge of the board.

3. There are two tiny tabs (one on each side) of the connector that you can gently pull up on to unlock the connector.

4. Then the keypad strip will lift out. Clean both sides of the end of the strip with a pencil eraser or alcohol-based cleaner if you like, but do not use ammonia-based cleaner. Dry the end of the strip.

5. Put the keypad strip back in, making sure both sides are down fully.

6. While holding the strip down, push the connector back down to lock it.

7. Try the keys again with the door closed.

Also, you must have the door closed for the START button to work.

You can probably find an exploded view by entering your FULL model number here: http://www3.sears.com (the 3 is correct)

You can order Sharp parts from there or from Tritronics at http://www.wehaveparts.com

We're happy to help and we appreciate your thoughtful rating of our answer.

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