Question about HP DeskJet F380 All-In-One Printer

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I can't clear an error on the printer that resulted from a paper jam. I cleared the jam and I can now send a test print but I can't use the copier or scanner functions

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Go into Control Panel/Hardware/Printers....right click on your printer icon then click on open....click on the printer menu and select "cancel all documents"

....that should fix your problem unless its a hardware problem with the printer.


Posted on Oct 07, 2009

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Posted on Jan 02, 2017

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4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

2 Answers

My hp deskjet says there is a paper jam when there is none and will not print


If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.



Good luck & God bless!







Mar 01, 2011 | HP Deskjet 3845 InkJet Printer

1 Answer

I had a paper jam and cleared it. Now the power light and paperfeed light are on and won't go off. I cannot print nor turn off the printer via the buttons. I have reinstalled drivers, opened the back panel...


What precisely IS the error message? In lieu of this information, unplug the printer. Check the paper path thoroughly including between rollers. Any tiny fragment will jam. Use a falshlight and magnifier if you must. Load with normal thickness printer paper. Plug the unit in. Hold the power button down for 10 seconds. Test page should print.

Oct 21, 2009 | HP DeskJet 1220c InkJet Printer

2 Answers

Canon error code 6000 in mx308


please help me. i have canon print mx308. the have paper jams. paper has the full out from print. how i can finish the problems?

Jul 25, 2009 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

Installed new 084K18470. Error e2-3 will not clear.


E2-3 is paper jam at tray 3 check paper path as paper exits this tray.
-Carl, please let me know if this helps.

Jan 21, 2009 | Xerox Phaser 4500/YDX Printer

1 Answer

HP 3915 paper jam error


I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints

If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler

Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.

Oct 27, 2008 | HP Deskjet 3915 InkJet Printer

1 Answer

Brother Intellifax 2820 repair + automatic document feeder + sensor


Brother Error Codes
RAM clear (most models)
Quickly press function * 2 8 6 4
Display should read maintenance
Press 0 1 for a full ram clear, or 9 1 to retain user data
Display should read reinit for a few moments then redisplay maintenance
Press 9 9 to exit the maintenance mode
Other maintenance mode switches:
01 ram clear (see 91 below)
02 scanner initialize (feed a white sheet, then a black sheet)
05 white level
09 print test
10 modify soft switches
11 print configuration list
16 panel test
19 CML test
20 signal test
21 tonal test
23 filter RX
54 scan edge
55 scanner area
66 test print memo
75 display drum life (if enabled on laser models)
76 reset drum life counter (laser models)
91 parameter initialize (user programming remains intact)
95 protection
B2 error = scanner or power supply error
Brother 950/980: On copy or transmit they may produce black pages. Prone to bad scanner (CCD). Brother may provide a replacement CCD at no charge to the original owner. Sometimes leaving the unit unplugged for a few hours will solve the problem temporarily.
Brother HL600 series laser printer toner will work in the laser fax & multifunction machines (part number TN100HL = TN100PPF). Drum units may be interchangeable as well (?).
Brother 1350/1550/1950: Problem: Record paper jams. Solution: Replace upper shoot. P/N UF6058001. Although there seems to be nothing causing the jam, the upper shoot gets stress marks on the ends. Replace even though it is not broken.
Thermal Transfer Machines: Only one side of the page is printing. Caused by the printhead latch being cracked. The latch is blue in color there is one on each side of the printhead, replace both latches

Nov 06, 2007 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

Print Jobs from our IBM Unix System Reports creates Ghost Jams


The answer to our problem ended up being a firmware upgrade to the Canon iR7095. I would look into that as your possible solution.

Oct 10, 2007 | Canon ImageRUNNER 3570 Copier/Printer

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