Question about Creative Labs Zen MicroPhoto MP3 Player
Hi there....just wondering if you can help. My system has had all the software downloaded and it still will not recognize the mp3 player is plugged in. We have been working on this stupid thing for 3 days straight. Any suggestions? Windows XP is being used.
Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
Posted on Jan 23, 2008
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Posted on Jan 02, 2017
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