Question about Kenmore Washing Machines

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Washer makes loud metalic clicking/grinding sound when washing and spinning Model number (110.15942401)

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  • craiga_45 Oct 08, 2009

    Thanks for a very thorough response. One thing that I don't understand is how to release the console so it tilts back. There are no visible screws at the front or back that hold down the console.

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  • Master
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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.15942401

There are a few places to check in the washer.

1. The Clutch

2. The Brake system

3. The splines on the agitate shaft and / or agitator

4. The agitate cam and / or gear in the transmission.

Please see the following :

ILLUSTRATED DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Following is the Whirlpool / Kenmore operations and maintenance manual describing how the washer works and in particular how the neutral drain assembly works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

You'll be able to see on the Sears site, the internal construction of the transmission. The Agitate Cams and Neutral Drain assembly cogs are plastic and can wear / break over time.

When ours had a major noise / grinding problem when spinning, we tracked the problem to the agitate cams not lifting the agitate gear high enough (less than 1/16" above the gear on the agitate shaft. Replacing it cost less that $15 vs. $170 for a transmission.

If the Drive Brake, Clutch, agitator splines and agitator shaft seem OK, the problem points to the transmission.

If it appears to be the agitate cams, following is a description of how we replaced them.

Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

I had the same problem with gear grinding and this solved it.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (16 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)

Posted on Oct 07, 2009

Testimonial: "Thanks for a very thorough response. One thing that I don't understand is how to release the console so it tilts back. There are no visible screws."

  • oldguy5 Oct 08, 2009

    Depending on the washer that you have, there should either be narrow panels on either side of the console that will pop off with a screw under each one. Remove the screws and the console will tilt back.

    Other Models of the Kenmore have a clip under the ends of the console that can be pushed with a thin putty knife to pop them loose.

    Look again at the diagrams of your washer on the Sears site to see which type you have.

    Look again at the description of how to access the panel and remove the cabinet.

    ILLUSTRATED DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.

    http://www.american-appliance.com/catalo...




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