Question about Dell A960 All-In-One InkJet Printer
Hi there Error 50c
It works for the 940 it may work for the 960 too.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:
1) Press Power to turn the printer off.
2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.
3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
4) Remove the color ink cartridge.
5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.
If the error message does not display, repeat steps 1–3 and then go to step 6.
6) Reinstall the color cartridge and remove the black ink cartridge.
7) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the color cartridge with a new
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.
If you get the error message again, while both cartridges are installed, replace both of the cartridges.
Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.
You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Posted on Apr 28, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 12, 2011 | Canon imageRUNNER C3380i Color Copier
Nov 26, 2010 | HP Photosmart C6180 All-In-One InkJet...
Dec 18, 2009 | Samsung SCX 4521F All-In-One Laser Printer
Jun 15, 2009 | Canon MultiPASS F50 All-In-One InkJet...
Jun 08, 2009 | HP Photosmart C6180 All-In-One InkJet...
Jan 05, 2009 | Brother Multi-Function Center MFC-665CW...
Nov 25, 2008 | Lexmark Office Equipment & Supplies
Oct 15, 2007 | Office Equipment & Supplies
131 people viewed this question
Usually answered in minutes!