Question about Akai PT5598HD 55" Rear Projection HDTV-Ready Television
The screen is black, there is a fuzzy sound though and the "Timer" light is on. I have checked all cables etc...... What is this? The Tv is just over 3 years old
I talked to an Akai certified tech who told me the problem is a bad convergence module. The part alone is $400. Fortunately, I purchased mine from Costco 3 years ago. Costco has a 100% guarantee policy that I was not aware of. I called them asking if I had an extended warrenty and they gave me the full purchase price as a refund ! If any Costco purchasers are experiencing this problem and you purchased the TV prior to March 2007 (when Costco changed their policy), you may be able to take it back and get the full amount you paid for it. I turned around and purchased a new, larger Panasonic for under $150 more. It has a 5 year warrenty.
The Akai service number (to reach a certified repair place) is 1-800-726-4405. The Akai people are very good and can direct you to options. For those near Pittsburgh PA, Contact Rosewood Audio in New Castle 724 654-3023.
Posted on Feb 18, 2008
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