Question about Rio Carbon MP3 Player

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Rio Music Manager not working.

Hi guys, i have a rio carbon however that is not exactly the reason i am here.

I have installed, from the rio website, a program called rio music manager (RMM) since i did not have an installation disk for this when i got the device. This is version 2.95 which supposedly works with the rio carbon, however it doesn't even open properly. I open it and get an error message saying 'riomm.exe has generated errors and will be closed by windows (etc...).' Why is this? I have windows 2000pro and it needs win98SE or better. If any of you have any ideas please reply!

Regards, Pete :)

And also, if the volume control on the device has lodged in the device, is there any way to get it out as i need external headphones to change the volume now and its still very quiet? Again thanks in advance for any help.

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Re: Rio Music Manager not working.

If RMM does not want to work with your computer then transfer files using explorer...

Go into start,
Then My Computer,
Your Rio carbon should show up as a removable device, double click on it,
Then you should have 2 or more folders: Music and recordings,
double click on music and all of your music will be in there,
you can then just copy and paste music into that folder and it will play it on your Rio if it is the right format (Mp3, Wma etc)

With regards to your volume control:

If you pry a small screwdriver round the side you will see 2 clips inside attached onto a black bit (the hard drive holder) there are also 2 smaller ones near the top and 2 at the bottom but you will only have to unclip a few before the back comes off. To unclip them simply put your screwdriver below and lever off your rio and they should pop up... I have taken the back off many times and fixed my volume control and hard drive... Fixing the volume control is quite easy. Once you take the back off you will be able to see where it locates on, then you can just stick it back on with a bit of super glue etc.

Hope this helps


Posted on May 13, 2008

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When I transfer music from Rio Music manager to my Rio Carbon the music manager indicates transfer successful but the MP3 player states no tracks present?

Try to transfer the tracks from the explorer.
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