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Had laptop repaired,did system restore but gone

Had laptop repaired,did system restore but gone back to when he was fixing it,now it freezes mouse not moving and says no ati drivers,i cant get into start as curser wont move,please help

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Hi there,
Try to get a normal mouse in a shop, cheap and with no install of drivers or use your friends, then try to run chkdsk from the computer with the new mouse, normally you find it here :
start- my computer- c:- right click and then choose properties (the last one on the menu), then select the second tab and then select the first choose (check drives for errors) check all the possibilities and press ok to restart the computer, and see id it is gone now after it has run.
IF NOT then you need to reinstall your mouse driver, you can try in the first place to reinstall it above the old installed files with the provided cd rom. If it not works you need to remove the installation for the mouse, you can find it in "add and remove" programs in "control panel" and the reboot the computer and then reinstall the driver
If it is a plug and play mouse (that means you do not have any drivers installation, widows did install it by itself), then you need to plug the mouse in go to, start- control panel- administration-computeradministration- then choose the computer icon ( I do not know the name in English, because I use the danish version), but there you can see all the hardware on the computer, there you choose the mouse and find your mouse and then right click on the mouse and choose remove. after that you have to reboot the computer and then connect it again and then it should work

IF the above is not working I suggest to reinstall the operating system Windows, but before that then make sure to save all your documents and pictures etc, because it delete all the content

Hope that helps
Have a nice time over there

Please rate my answer

Posted on Oct 07, 2009

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Fix freezing windows 7

Get a hammer and beat it to death.

You don't specify what type of "freeze" it is doing.

Just locks up?

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Mouse has gone crazy,you click on arrow and it will keep on clicking,it start draging while crossing web page,it highlite every thing blue

Try booting up in safe mode then Restore your system back to a date and time before you came across that web page and started having problems.

Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.Click Start/Programs/Accessories/System Tools/System Restore
Select a Restore Point (date and time) that is before you started having problems. You don't have to use the restore point that is shown just select option to see more restore points.When System Restore finishes, reboot your computer.Report back and let us know if it is solved or not.

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My laptop turns on then freezes how do i fix this?

The music you have on your computer should have no bearing on your start up problem, this is more likely to be caused by a different area of the system such as a recently installed device or program.

Have your tried starting your computer in Safe Mode - press the F8 function key during the initial boot display and before Windows starts to load.

Further recovery actions will depend on which version of Windows you have installed (XP, Vista or 7).

If you can get into System Restore then you should try restoring the system settings back to a time before this problem started if possible.

If you can't use System Restore but can start in Safe Mode, then download a copy of CCleaner and use this to perform some house-keeping clean-up to get rid of temporary files, clean up registry entries etc as this may help.

If you can't start in Safe Mode then you will need to have access to your Windows installation media (CD or DVD depending on which version of Windows). For Vista and 7 you can try performing a Startup Repair - for XP you may have to do a Repair Install.

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I have a compaq presario qc60-215dx and the mouse and keyboard will not work. I tried restarting, taking battery out, pressing button above mouse and nothing. I had left it idling earlier and when I came...


Most commonly, you either you have an operating system problem or memory issue to cause your system to freeze.

First, boot your system to Safe Mode (press F8 repeatedly). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, all your updates will roll back to that date.

To access System Restore in Windows 7: Open the Start Menu. Click on All Programs, Accessories, System Tools, and System Restore.

If still a problem, disconnect all cables. Be certain to dispel static electricity by touching metal. Remove the battery. Remove the memory cover. Try reseating (removing and reinserting) your memory (try one module at a time to test).

Hope this helps.

Apr 12, 2011 | Compaq Computers & Internet

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My mouse keep freezing up for periods of time and i have a restore cd that don/t do anything when i put it in

I wouldn't use restore cd

I would:
Press CNTRL + ALT + DEL, when the mouse freezes
Then i would look in the task manager and sort the columns by CPU % usage
See if a program is taking up all your CPU

Post back here the name of the program
You can then remove or fix the program casuing your system to slow

Apr 05, 2011 | E-Machines eMachines Desktop PC

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The mouse froze up


First try rebooting your computer and see if it works.


Take a look at how many programs you have open when your mouse freezes up. If you are running multiple programs at once and have limited RAM, this can be a major cause of mouse freezing. The solution is either run fewer programs or simply purchase additional RAM.
You also want to make sure your mouse drivers are up to date. In these cases simply go to the manufacturer website and check for any driver updates you may have missed out on.
But the most common cause of mouse freezing is due to errors in the Windows registry. The registry contains settings and commands that are utilized by the mouse to run properly. When there are errors in the registry this can cause a breakdown in the communication between your mouse and system. When your computer cannot communicate properly it will lock up or freeze.
Unfortunately there is no way to manually fix this problem. The registry is an extremely complex directory that is also sensitive to alterations. If you adjust or remove the wrong registry files your entire system can collapse.
This is why I highly recommend scanning your computer with a top flight registry cleaner. Not only can it fix mouse freezing, it will also speed up your computer considerably. So stop asking why is my mouse freezing. Scan your computer for free below and fix the problem today.
Sick of your mouse freezing up? Want to repair computer errors the easy way? Scan your computer for free and fix corrupt registry problems with the #1 registry cleaner on the internet. After scanning your computer, I promise you will be quite surprised by all the errors on your system.

Jul 29, 2010 | HP Compaq Presario CQ60615DX Notebook

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Mouse freeze up when i first turn on cp

try to boot in safe mode and check if still freezes. if yes then. boot to f8 select last known good configuration. if fails.try to do system restore using the recovery disc. if fails then before reinstalling OS. try to connect an external mouse first then update antivirus then run a full system scan. if still fails then reinstall. OS.

Oct 24, 2009 | Dell Inspiron 1545 Notebook

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Mouse pad problem

Hi there,
Most of the time this is casued by a driver problem.
Some of the actual software installed to run the inbuilt mouse pad could of been lost or jsut outdated,
Remember microsoft operating systems are like a piece of space junk falling to earth, The closer they get to us the more falls of it untill its that unstable it just dissapears. Its intentionally built this way to create problems and get mroe people to update and buy newer systems and hardware :(

However Its worth visiting the acer website and look for your machines listed downloads,
Look through there for the mouse driver or sometimes they are calle HD input devices or Touchpads. Try downloading and reinstalling the driver again for that device.

You can check in device manager , start,controlpanel,system,hardware,devicemanager,
To see if there is a driver conflict.
Otherwise you could try rolling back your system to an earlier time when it did work through System restore, start, help,fixing a problem, using system restore to fix a problem, run system restore wizard,

This sometimes helps but make sure you have all the recently installed apps and other stuff you may of recently put on your pc as it literally rolls back the computer as if youve gone back a day or so.

Other wise if all else fails it could be a phisical hardware problem as in the touchpad has died. Usually te easiest solution is to do what youve allready done and just use a usb mouse unfortunetly.
If you have further trouble post back more info and i will try again to help,

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Laptop Help

It seems as if your system is freezing not the key pad and mouse,,,

You can try restoring to a previous date and if that dont work you may have bad memory ..

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