Question about Mitel Superset 4025 Corded Phone (mitsup4025)

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Call forward is "not allowed"

I have a Mitel Superset 4025 and would like to forward calls to my cell phone.

I follow the manual and find the call forward option under the "superkey". But the phone says "not allowed" when I save my cell number. I have to put in "9" and "1" in front of the cell number. If I do not put in "9" or "1" in front it says "invalid". "9" is required for an external line.

I have even tried on a couple of other phones in the office and they give me the same problem.

Anybody know how I can disable the call forward "not allowed" feature?

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  • 37 Answers

This is a "Class of Service " option, in the system programing under class of service look for the option "call forward to external Destination" this needs to be set to allow.

Posted on Dec 24, 2009

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Is the Call Forward No Answer turned on? Is the voicemail working on other phones, just not this one? If you can verify this I can probably help you.

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