Pixma 830 error code 6A00

Took it out of the box, removed all packing and tape, installed software in the computer, loaded the ink cartridges, all the lights came on to indicate they were seated properly. Error code 6A00 came on and we can do nothing. Hung on the phone waiting for Canon technical assistance but am on a mobile in bad reception area so the call dropped every time before I moved up the queue.


 It is not connected to a phone line as we won't have a landline until our house is finished, therefore we don't need the fax function at this time.


Couldn't find the error code in the manual, only found it by typing it into Google. Would appreciate any help. Have had it for ten days and the warranty is ticking down and we haven't been able to use it. Took it out of the box, removed all packing and tape, installed software in the computer, loaded the ink cartridges, all the lights came on to indicate they were seated properly. Error code 6A00 came on and we can do nothing. Hung on the phone waiting for Canon technical assistance but am on a mobile in bad reception area so the call dropped every time before I moved up the queue.  It is not connected to a phone line as we won't have a landline until our house is finished, therefore we don't need the fax function at this time.
Couldn't find the error code in the manual, only found it by typing it into Google. Would appreciate any help. Have had it for ten days and the warranty is ticking down and we haven't been able to use it.