Question about HP LaserJet 4 plus Printer

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After installing a new toner cartridge in my HP Laserjet 4Plus, I have an error code 14 no toner cart and cannot print.

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  • Paul Hudson May 11, 2010

    Was it a genuine HP cartridge. Some remans do not make the proper connections.

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  • 105 Answers

1. Reseat the cartridge. Try a new or know good cartridge. If OK, stop.

2. Check the Hi Volt contacts on the cartridge for damage. If the contacts are dirty or damaged, clean the contacts after the repair.(This is especially important if the cartridge is recycled.) If OK, stop.

Before going further, evaluate the cost effectiveness.

3. Replace the Hi Volt Power Supply. If OK, stop.

4. Check and reseat the HVPS cable

5. Replace th DC controler

Posted on Nov 24, 2009

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Hp clj 2025 cleaning


I had the same problem and it was the pick-up roller that was at fault. You can buy a new one for less than 20GBP or do what I did. Take the old one out and reverse the rubber. There are plenty of online tutorials on how to change the pick-up roller - the first one you remove. It's a two minute job. Reversing the rubber is easy. Just prize the inner clip out of the roller and put the rubber back on with the shiny side out. It worked first time and no more print errors. HP CP2025 How to Replace the Pick up Rollers and Separation Pad

Jan 20, 2014 | HP Office Equipment & Supplies

1 Answer

Just purchased a used HP LaserJet 4 Plus -- when turned on and installed it is showing 14 no EP CART -- we do not use cartridges so need to reset to default settings. Tried Power On and holding online but...


Ensure that the Toner Cartridge is installed correctly (fully
seated into the printer). Try a new Toner Cartridge. If the
problem continues, try this

14 NO EP CART Message

The printer detects the presence of the Toner Cartridge and the
level of toner present in the cartridge through the condition of the
ANTIN signal. The ANTIN signal becomes part of the serial data
stream used to communicate with the DC Controller (see Figure
7-5 for cartridge components). Troubleshoot the 14 NO EP CART
(or INSTALL TONER CARTRIDGE) message as follows:
1 Reseat the Toner Cartridge. Try a new or known good Toner
Cartridge.
2 Check the High Voltage Contacts for damage. If the contacts
are dirty or damaged, clean the contacts after the repair.
3 Replace the High Voltage Power Supply.
4 Check and reseat the HVPS cable.
5 Replace the DC Controller.

Jul 05, 2011 | Office Equipment & Supplies

1 Answer

Right hand printer cartridge light is flashing - have taken it out and reinserted it, no luck, so put a new one in, still no luck. Only way I can get it to work is to take the right hand cartridge out and...


A Non-HP Toner Cartridge installed error message occurs in the following situations:
  • Non-HP cartridge is installed
  • HP cartridge is not installed correctly
  • False error
  • Sensor issue (hardware)
SOLUTION: The Non-HP Toner Cartridge installed error message could be cleared completing the following steps: All HP toner cartridges carry the Hewlett-Packard logo, and meet HP's high quality standards. 1. Verify that you are using a legitimate HP toner cartridge by going to the HP LaserJet and Color LaserJet Printers - Counterfeit Print Cartridges webpage. Click here to go to the HP LaserJet and Color LaserJet Printers - Counterfeit Print Cartridges webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl01270) . 2. Remove the toner cartridges, clean the metallic contacts by a dry linen cloth, and then reseat the toner cartridge, and check if the error occurs. To reseat the toner cartridge, see the instructions at the HP Color LaserJet 2600n Printer - Changing Print Cartridges webpage. Click here to view the HP Color LaserJet 2600n Printer - Changing Print Cartridges webpage (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00314345) . 3. If the issue persists, perform a firmware upgrade from the Download drivers and software page at www.hp.com. 4. Restore the factory defaults in order to restore the default settings: a. Use the left arrow or the right arrow button to select Service , and then press SELECT . b. Use the left arrow or the right arrow button to select Restore defaults , and then press SELECT . If the issue still persists, even after completing the troubleshooting steps provided, then use one of the following support options so that HP can work with you to resolve the issue, because it may be related to printer hardware where it needs a live interaction

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1 Answer

The error reads "Install Supplies" and won't print. Just placed a new cartridge in printer


Go to the printer panel and make sure the drum and toner carts don't show empty. Try removing and reseating the drum and the toner carts. Also, see if it will print a supplies status page from the printer interface. You can also try to hold the cancel button for 5 seconds to bypass the error. Let me know if you need further instructions.

Sep 29, 2010 | HP LaserJet 2840 Printer

1 Answer

14 no toner cart


when top door , and check for the sensor switch

Jun 17, 2010 | HP LaserJet 4 plus Printer

4 Answers

How do i install a toner chip on my hp Cp2025


TONER CHIP on CP2025 printer:
This resource may help
http://resources.lasertekservices.com/hp-smart-chips-overriding-this-lockout-mechanism-with-reset-chips/
Gives types of chips to use, sales in USA, and certain things to take note of.
The toner reset chip replaces the original HP ID chip and is designed to be used only on refilled HP cartridges.
It is not recommended to force toner cartridges to run on empty, as this can cause damage to both the printer and the toner cartridge.
The reset chips are dedicated to one color only, so that user can not swap toners.
As for actual physical installation, just push the new ID chip in until it clicks into place. The correctly manufactured ones should be a snug fit.
I have seen techs using a drop of contact glue behind the chip-board to secure it.
Copper pads face outwards towards matching printer pins.
See photo for polarity 'square' pad.
My printer is Samsung, not HP, so your toner cartridge may be a different shape.
samsung_cyan reset chip-4febss1ixlhhr5zh2r4k1b5y-2-0.jpg

Nov 07, 2009 | HP Color LaserJet 2550n printer + HP Color...

1 Answer

At times i get a message 14 no toner cart and then i am unable to make prints


No Toner then it prints again..
This could be lower toner, a generic toner cartridge will sometimes produce this, or dirty contacts where the cartridge lays in machine.
Look at the toner cartridge, where you see shiny silver or bronze, clean excess toner off, also in machine where toner cartridge lays, clean all excess toner out.

Oct 03, 2009 | HP LaserJet 4 plus Printer

1 Answer

Error code 14 "no tuner cart"


14 NO EP CART Message
The printer detects the presence of the Toner Cartridge and the
level of toner present in the cartridge through the condition of the
ANTIN signal. The ANTIN signal becomes part of the serial data
stream used to communicate with the DC Controller (see Figure
7-5 for cartridge components). Troubleshoot the 14 NO EP CART
(or INSTALL TONER CARTRIDGE) message as follows:
1 reseat the Toner Cartridge. Try a new or known good Toner
Cartridge.
2 Check the High Voltage Contacts for damage. If the contacts
are dirty or damaged, clean the contacts after the repair.
3 Replace the High Voltage Power Supply.
4 Check and reseat the HVPS cable.
5 Replace the DC Controller

May 06, 2009 | HP LaserJet 4 plus Printer

2 Answers

'14 no toner cart' problem to be solve


It has a chip on the toner cartridge, chip is bad. replace
Sometimes the sensor in the machine goes bad. replace

Jul 24, 2008 | HP LaserJet 4 plus Printer

1 Answer

HP LASERJET 4PLUS PRINTER-PRINT OUT BLANK PAPER AND WITH ERROR MSG 41.3


Get a new printer.

Serious if it is happening repeatedly and it is not because of corrupt data like a bad file being sent to it, then tis biga buckas any way you go, replacing the laser or the Main Control Board. From your description it will be laser, laser units wear out because inside is a little motor working real hard and eventually they wear out or main board the brains behind the operation has lost the plot

here is the code description from manual
41.X Printer Error
A temporary printing error has occurred. The page containing the error will automatically be reprinted. If the error persists:
1. Reseat the connections to the laser scanner and then to the engine controller board.
2. Replace the laser scanner.
3. Replace the engine controller board.

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