Question about Canon Office Equipment & Supplies
Not seeing this machine, if the drum can be taken out this can help.
If nothing can be taken out, be very careful when attempting to pull the paper out. Paper can scratch the surface of the drum and can pull stripper fingers out of place. Also there may be mylar fingers in place that may be bent or broken off causing further jams.
Using long pliers might work.
More description of this area needs to be given in order to pull this paper out. There might be other internal parts that need to be checked in order to keep this type of jam to occur again.
If al else fails place a service call by a copier service representative.
Posted on Oct 16, 2009
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Posted on Jan 02, 2017
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