Question about GE Security Simon 3 Wireless Home Security System

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My GE Simon Security System alarm battery is low who do I call to

Change it. I need a number to Technical Support

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1-888-GESECURITY (437-3287)

Posted on Oct 23, 2009

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How do I change the phone number that my GE Simon Security System calls when the alarm is triggered?


Open the front cover, enter the installer code and "add" the new phone number in "Option 4" as the Primary phone number. "Option 5" is the secondary phone number location on the Simon 3.

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I know some of this sounds obvious but the problem is usally related to 1 of 3 things.

1 Battery oreintation is wrong
2 Replacement batteries were old and were already below the low battery threshold (1.35 volts per battery/ 2.7 volts combined)
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Beyond this I will need more information to diagnose the issue.

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Aug 11, 2009 | GE Security Simon 3 Wireless Home Security...

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Here is a very easy to follow video tutorial that may help you.
You can get a replacement battery from here
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