Question about Xerox DOCUMATE 510 Flatbed Scanner
Same scanner works fine on XP. One touch event works immediately after driver reinstalled, quits working after reboot. Tried updated 64 bit driver. Tried temporary disabling Esset NOD firewall/antivirus (not running Windows firewall). Tried complete uninstall including Xerox software cleanup utilities (hidden devices, temp and inf files) and reinstall using Xerox/Visioneer KB articles.
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: c pen 20
I found a solution before asking help from c-pen support.
1. Uninstall C-Pen software
2. Remove C Technologies entries from registry. They appear in HKEY_CURRENT_USER\Software and HKEY_LOCAL_MACHINE\Software
3. Reinstall C-Pen software (remove the pen from USB before reinstalling)
This worked in my system(Vista 32-bit).
Posted on Jun 27, 2008
SOURCE: Can`t open driver file...
i am format the c: drive and also instal to windowprofessione2. Then after to local drivers are not open properly. thet means(D:,E:,f:) the drivers are change to file. Then ask to supporting programs.
Posted on Aug 14, 2008
Uninstall drivers and remove usb cable.
re-install drivers without usb attached.
Reboot and attach usb cable
Posted on Sep 17, 2009
Testimonial: "You are majic.........this time it works, thank you so much Regards Symbo"
Posted on Jan 25, 2011
Tips for a great answer:
May 13, 2014 | Xerox DocuMate 515 Scanner
I am a Support Engineer with Xerox Scanners.
The Xerox 4800 do not have a supported Windows 7 driver. The scanner only supports Vista, XP, 2000, ME, and 98. I recommend trading the Xerox 4800 for a supported windows 7 scanner.
Please feel free to contact us by calling 800-648-0410.
Xerox Scanners Support
Nov 21, 2012 | Xerox One Touch 4800TA Flatbed Scanner
May 17, 2009 | Sony VAIO VGN-AR630E Notebook
Apr 07, 2009 | ScanSoft PaperPort Deluxe 9...
Jan 26, 2009 | Memorex MEM48U Flatbed Scanner
Feb 12, 2008 | Visioneer OneTouch 8100 Flatbed Scanner
Dec 15, 2007 | Xerox One Touch 2400 Flatbed Scanner
153 people viewed this question
Usually answered in minutes!