Question about HP LaserJet P2015 Printer

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Setup for hpc2015 is not found in the setup CD. The setup window required hpc20155 setup CD. How can I get it for my HP Laserjet P2015 printer.

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Hello,

Here is a link for the Startup Guide:

P2015 Startup Guide

You may also find this main support page useful:

P2015 Support

Thanks for using Fixya.

Posted on Oct 07, 2009

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Posted on Oct 07, 2009

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1 Answer

I am trying to install a laserjet P2015d on an XP machine. I do not have the original CD. When I download the driver and try to install I receive a request for the hpc20155.xml file. I cannot find this...


Howdy,

What you need is more than the drivers. Go to HP.com, look under support and downloads, and download the install wizard for your printer and OS. Follow the directions exactly as plug and play will not work well, often.

Apr 18, 2011 | HP LaserJet P2015 Printer

1 Answer

Require hpc20155.xml file to install printer


Go to www.hp.com and re-download the drivers from there.It is alots easier

Oct 18, 2010 | HP LaserJet P2015 Printer

2 Answers

I have a printer hp laser jet p2015 and laptop with vista the windows can not recognized the device what i can doo


From the manufacturer's web-site: http://support.hp.com
enter 'P2015' and do a search.
Select your model of printer.
Select Windows Vista.
Select the device-driver, download it, and install it.

Sep 28, 2010 | HP LaserJet P2015 Printer

1 Answer

Usb error


To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Jul 23, 2010 | HP LaserJet P2015 Printer

1 Answer

Cannot install driver for HP laser jet P2015


It may be you have a problem in the printer formatter.........

Mar 24, 2010 | HP LaserJet P2015dn Printer

1 Answer

Need to file hpc20155.xml to finish install device


Click Here for the best solution to this problem, hp is aware of this and they in turn produced a fix for it... Hope this helps and if so please mark FixYa!!

Mar 17, 2010 | HP LaserJet P2015 Printer

1 Answer

I cant find hpc20155.xml


This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 1.0.0.12 and version 1.0.0.10, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Sep 07, 2009 | Office Equipment & Supplies

2 Answers

Hpc20155.xml is needed. i don't know why this happened. i can't use my printer HP LaserJet P2015.


Hi,

You have to end a .inf file from Microsoft to get it to work. Open up c:\windows\inf\oem16.inf in your favorite text editor. Search for "hpc20155.xml" and you will find this section:
;hp LaserJet 2015 files
[DATA_FILES_20155]
hpc20155.xml,,,0x00000020
hpzsc43e.dtd,,,0x00000020
hpc20155.gpd,,,0x00000020
hpc2015b.ini,,,0x00000020
Change hpc20155.xml,,,0x0000002 to hpc2015.xml,,,0x00000020 (take out the last 5 in hpc20155.xml). Save it and go back to add a new printer in windows. This should fix the problem.
There is one thing to add, however: the name of the oem inf file might be slightly different on different computers. Easiest way to find it is to go to Start –> Search –> Files and Folders; Set your search location to C:\Windows\Inf, and enter “hpc20155.xml” in the field labeled "”A word or phrase in the file”. If you get multiple results, you’ll have to check them one by one; just follow the rest of the bjones’ walkthrough from that point on.

Thanks.

Jul 01, 2009 | Office Equipment & Supplies

1 Answer

I get the following while trying to install HP P2015


Try to install the driver from CD software ,that is because some time windows unable to download all files for this devise ...

Jan 18, 2009 | HP LaserJet P2015 Printer

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