Question about Lexmark X5070 ALL-IN-ONE InkJet Printer

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Says carrier jam must be cleared but there is no paper in printer. when turning on & off the ink cartridges slam from 1 side to the other

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Reset the printer

Posted on Oct 07, 2009

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When i turn my printer on, the ink cartridge carrier zooms back and forth really fast, slamming into each side. The printer shows a paper jam, but there is no paper in it. Also, when the cartridge...


OK, it sounds like a defective printer that needs to be reset.
Unplug the power to it and replug the power back in to see if it stops doing this.
---
Read over the following paper jam link from hp.com. It might help you get the paper jam indicator to not light up:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00697&tmp_track_link=ot_faqs/top_issues/en_us/buu00697/loc:6&lc=en&dlc=en&cc=us&product=90764

Oct 28, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Pen gartridge jam


Is it an ink cartridge jam

Please follow steps below : STEP: Disconnect and Reconnect the Printer Power Supply
Unplug the power cord from the wall socket. Disconnect the power supply from the back of the printer.

Wait 15 seconds.


Reconnect the power supply to the back of the printer.


Plug the power cord back into the wall socket


STEP: Raise and Lower the Scanner Assembly on the Printer


Lift the lid of the scanner until the locking bar catches to move the ink cartridge carrier to the center position.


Release the locking bar and close the scanner assembly.


If the ink cartridge carrier fails to center, repeat steps 1 and 2


Scanner Assembly Open but Without the Cartridge Carrier Centering


STEP: Check to See if the Ink Carrier Latches Are Open


Open the printer.


Check inside the printer to see if the cartridge carrier latches that hold the ink cartridges down have popped open.


Close the carrier latches


STEP: Remove any Torn or Stuck Pieces of Paper from the Input Tray and Output Tray


Disconnect the power brick from the back of the printer.


Lift the scanner unit.


Look down inside the printer and remove any torn or stuck paper from the input or output tray by pulling firmly.


Close the scanner unit.


Reconnect the power brick to the back of the printer


STEP: Clear Obstructions From the Input Tray


STEP: Fan the Paper


Grasp the **** of paper at one end (Figure 1).


Place your thumb on top of the opposite end of the paper and fan the paper like a deck of cards.


Flex the paper back and forth, and then fan it.


Straighten the edges of the stack on a level surface.


Top of Form 1


Bottom of Form 1


Additional Information


It is quite possible for objects such as pens, pencils, paperclips, and other small items to fall into the paper input tray causing paper jams to occur. Follow the below steps to try and clear any obstructions that may have fallen into the printer.


Caution:


The next steps involve lifting the printer and turning it upside down. Only perform these steps if you are willing and able to do so.


Remove all paper from the input tray.


Unplug the power brick from the back of the printer.


Unplug the USB cable from the back of the printer.


Lift the printer up and turn it upside down.


Caution:


Make sure that you are holding onto the scan bed to prevent it from falling open when the printer is turned upside down.


Tilt the printer from side to side while it is upside down to see if any obstructions fall from the input tray.

Jul 19, 2010 | HP OfficeJet t65 All-In-One InkJet Printer

1 Answer

The ink carrier has a clear carrier jam message...


If the printer carrier is slamming into the side of the printer, please try the following:
  1. Disconnect the power supply from the back of the printer.
  2. Open the front cover of the printer where the cartridges are located.
  3. Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
  4. Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
  5. Close the front cover of the printer and reconnect the power supply.
  6. If the problem persists, then its a hardware issue and you should contact Lexmark for replacement of the printer.

Apr 08, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Carrier jam on printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 28, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Clear carrier jam


In your case It seems like the Encoder strip is broken or its out of printer . However if you see encoder strip inside the printer connected from left to right, try these steps.



Solution:

1. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

2. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 26, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Epson R320 carriage jammed


The ink cartridge is probably not inserted correctly.  Unplug the printer and manually move the carriage to a location where you can take the ink cartridge out.
 
Remove it and reinsert it, making sure that it is fully located, before applying the power.
 
Make sure that there is nothing blocking the carriage movement, such as some remnant of paper.
 

Oct 21, 2008 | Epson Stylus Photo R220 InkJet Printer

1 Answer

Paper Jam wont clear and there is no paper in it


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} When printer does not have visible paper jam and printer is showing error paper jam

Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.



Aug 17, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Clear paper jam message but no paper jam


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.

Adjust the Printer Paper Guides
Adjust the paper guides to fit the size paper being used .The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.\
6. Remove any visible obstructions.
7. Reinsert the paper.

Clean the paper feed roller on the printer.
1. Power down the printer and disconnect the power cord.
2. Remove all paper from the input tray.
3. Wipe the roller gently with a damp cloth.



Aug 13, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Ink cartridge carrier jam


Once it jams on the left turn off the machine. usually my lights are all red at that point, one is blinking the other two are solid red. open the cover. shine a flashlight in there, you will see a clear or light grey plastic ribbon that runs from the left to the right. it is the top most thing. Very carefully, clean it with a paper towel and a little water. or a kleenex. it should be almost clear.
after done, move the cartridge head to the right without turning on the printer. once again, clean the clear plastic ribbon where the cartridge head was located. finally turn on the printer, when it stops initializing, click the paper feed button, if you were successful, you won't see it jam into the left side.
if not, try repeating again. I think the optical head could also have some junk on it, and will deposit it back on the clear grey plastic strip.

the clear strip passes through the cartridge head. I'm told it is called an encoder strip and the optical head reads the strip to know it's position.

when that strip is dirty or covered with some ink spots, the print/cartridge head, can't read it and slams into the side the the printer.

this happened to my c80 at least 3 times now in seven years.

Feb 09, 2008 | Apple Epson Stylus C80 InkJet Printer

1 Answer

Ink cartridge jam


ink cartridge jam

STEP: Disconnect and Reconnect the Printer Power Supply
Unplug the power cord from the wall socket.
Disconnect the power supply from the back of the printer.
Wait 15 seconds.
Reconnect the power supply to the back of the printer.
Plug the power cord back into the wall socket

STEP: Raise and Lower the Scanner Assembly on the Printer
Lift the lid of the scanner until the locking bar catches to move the ink cartridge carrier to the center position.
Release the locking bar and close the scanner assembly.
If the ink cartridge carrier fails to center, repeat steps 1 and 2
Scanner Assembly Open but Without the Cartridge Carrier Centering
STEP: Check to See if the Ink Carrier Latches Are Open
Open the printer.
Check inside the printer to see if the cartridge carrier latches that hold the ink cartridges down have popped open.
Close the carrier latches
STEP: Remove any Torn or Stuck Pieces of Paper from the Input Tray and Output Tray
Disconnect the power brick from the back of the printer.
Lift the scanner unit.
Look down inside the printer and remove any torn or stuck paper from the input or output tray by pulling firmly.
Close the scanner unit.
Reconnect the power brick to the back of the printer
STEP: Clear Obstructions From the Input Tray
STEP: Fan the Paper
Grasp the ream of paper at one end (Figure 1).
Place your thumb on top of the opposite end of the paper and fan the paper like a deck of cards.
Flex the paper back and forth, and then fan it.
Straighten the edges of the stack on a level surface.
Top of Form 1
Bottom of Form 1
Additional Information
It is quite possible for objects such as pens, pencils, paperclips, and other small items to fall into the paper input tray causing paper jams to occur. Follow the below steps to try and clear any obstructions that may have fallen into the printer.

Caution:
The next steps involve lifting the printer and turning it upside down. Only perform these steps if you are willing and able to do so.

Remove all paper from the input tray.
Unplug the power brick from the back of the printer.
Unplug the USB cable from the back of the printer.
Lift the printer up and turn it upside down.

Caution:
Make sure that you are holding onto the scan bed to prevent it from falling open when the printer is turned upside down.
Tilt the printer from side to side while it is upside down to see if any obstructions fall from the input tray.

Feb 02, 2008 | Dell 810 All-In-One InkJet Printer

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