Question about Apple iPod touch

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IPod touch screen is black, but connects to iTunes and all.

I can't turn it on or off because the screen is completely black, but when I connect it to the computer it's fine and iTunes recognises it. I only bought it a couple of months ago, and haven't dropped it or anything like that. The sound still works, and it must be charging because it makes a noise whenever I plug it in.

Should I got to Apple or is there something I can do to fix it?

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  • Master
  • 863 Answers

Your screen is fu.k.d up, cause it shouldn't be black.  Take it back to the Apple store and they will exchange it out for you.  One caveat:  You will be denied an even exchange if they say your unit is water damaged. 

Posted on Oct 28, 2009

  • Poppy Chulo
    Poppy Chulo Oct 29, 2009

    I forgot one more thing- If you can kinda see the screen, then go to the settings and and look for the brightness setting.  Slide the bar to the right until you can see the light.  Sometimes the brightness screen goes funny and goes way down or someone else adjusts the setting super low.  If this doesn't help any, then your fu.k.d. and you should take the thing back to the Apple store for an even exchange if your still under the year warranty.


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You will have to have a computer to do the "restore".
Check with a friend or the local library.
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1...Make sure you have an Internet connection, you may need to download new updated versions of the iTunes or iPod Software.
2...Download and install the latest version of iTunes.
3...Open iTunes.
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4...After a few moments, your iPod will appear in the Source panel in iTunes.
5...Select your iPod in the Source panel.
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How do I update my iPod Touch updated to 3.2


<p>Apple iPod Touch is a touch-screen iPod that contracts with the iPhone and iPod parts. To update the iPod Touch, iPod Touch you have to program a computer running iTunes 3.2. Update the iPod Touch is free and takes only minutes. <br /> <p><br /> <p>1. Connect the iPod Touch to your computer using the USB cable that came with the iPod Touch. <br /> <p><br /> <p>2. Let iTunes opens automatically when the iPod Touch is connected to the computer. <br /> <p><br /> <p>3. Click the name of the iPod on the left side of the screen. If the iPod does not have a name, it will read "iPod". <br /> <p><br /> <p>4. Click "Sync" in the lower right corner of the iTunes program. Disconnect the iPod Touch during the synchronization process. Progress, looking at the status bar at the top of the iTunes program. <br /> <p><br /> <p>5. Disconnect the iPod Touch as the synchronization is complete. You said that the synchronization is complete by reading the status bar at the top of the iTunes program. He will tell you that it is now safe to turn off your iPod Touch. <br />

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How to restore


You can use iTunes to restore iPod Touch software.
Apple recommends using the latest version of iTunes to complete this process.
Follow these steps to get the latest version of iTunes and restore your iPod Touch software.
Back up your iPod Touch's data to your computer before the restore to prevent losing data.
You'll need to reinstall it after the restore process.
Connect to the Internet and install the latest version of iTunes from the Apple website.
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My ipod is disabled and says connect to itunes but it also says itunes could not... so what do i do?


Step 1:
Apple's iPod Touch comes with a screen lock feature that allows you to set a four-digit security code to prevent others from using your iPod. Every time the iPod locks, you must enter this code to unlock the screen and access the user interface. Entering the wrong code too many times, or simply forgetting your security code, can cause you to be completely locked out. When this happens, you can quickly unlock your iPod Touch.

Connect your iPod Touch to the computer you usually sync it with. When you disconnect your iPod, it should now be unlocked. If Step 1 does not work, you have to restore your iPod Touch. Be advised that restoring your iPod Touch returns it to the original factory settings. This means that all your songs and files will be deleted and lost. You can resync your files to your iPod from iTunes once you have finished restoration. Connect your iPod to your computer and open iTunes. Make sure you have the latest version of iTunes before proceeding. In the left navigation panel in iTunes, select your iPod under the "Devices" section. Click the "Summary" tab and select "Restore." When iTunes prompts you about backing up your data, click "Back Up." In the following window, click "Restore." After the restore process completes, you will see the Apple logo on the screen of your iPod. Leave your iPod connected to your computer until it shows up again on the iTunes navigation panel. Your iPod touch is now unlocked. In iTunes you will be able to setup your iPod. Select the backup you made in the drop-down menu to restore your data files. Click "Continue" to finish the restoration. iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414

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How do i over ride the passcode on my ipod touch


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Some iPods, such as the iPod Touch, include a passcode option as a security feature. The passcode is intended to deter thieves from stealing the device and to discourage any unauthorized use. If you have set up a passcode on your iPod and now have forgotten it, you can bypass the passcode screen. Bypassing the passcode screen requires that the device be fully restored. Restoring the iPod will remove all files from the device. Only files in the iTunes library, or in another place on the computer, can be restored. Once restoration is complete, you can update the iPod.



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1 Open the iTunes software on your computer. If you don't have iTunes installed, see Resource for download link.

2 Connect the iPod to the computer using the USB cable.

3 Press and hold down both the "Power" and "Home" keys simultaneously for 10 seconds or until the screen goes black. Now release the "Power" key.

4 Release the "Home" key when the message "We have detected an itouch in recovery mode" appears. Confirm that the iPod will be restored.

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1 Open iTunes and connect the iPod to the computer using the USB cable.

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1 Answer

Ipod touch is disabled


  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your iPhone or iPod touch to your computer.
  3. Select your iPhone or iPod touch when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your iPhone or iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
  7. Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your phone).
  8. Once the restore process has completed the iPhone or iPod touch restarts and displays the Apple logo while starting up. NOTE:For the iPhone only, after a restore, the iPhone displays the "Connect to Activate" screen. During this period you must continue to keep your device connected to complete activation and make sure you are connected to the internet.
  9. The final step is to restore your iPhone or iPod touch from a previous backup. So on the setup screen select the back up you want for your iPhone or iPod touch and select the Continue button in order to complete your device's restoration.

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How do i undisable my ipod touch


  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your iPhone or iPod touch to your computer.
  3. Select your iPhone or iPod touch when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your iPhone or iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
  7. Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your phone).
  8. Once the restore process has completed the iPhone or iPod touch restarts and displays the Apple logo while starting up. NOTE:For the iPhone only, after a restore, the iPhone displays the "Connect to Activate" screen. During this period you must continue to keep your device connected to complete activation and make sure you are connected to the internet.
  9. The final step is to restore your iPhone or iPod touch from a previous backup. So on the setup screen select the back up you want for your iPhone or iPod touch and select the Continue button in order to complete your device's restoration.

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My iPod touch went all white then after I reset it the screen just went black and wont turn on now. Please help me!


  1. Back up your iPod Touch's data to your computer before the restore to prevent losing data. You'll need to reinstall it after the restore process.
  2. Connect to the internet and install the latest version of iTunes from the Apple website.
  3. Make sure your iPod Touch is connected to your computer.
  4. Pick "iPod Touch" in the Source pane of the iTunes program.
  5. Click on the Summary tab.
  6. Choose "Check for Update."
  7. Select "Restore" and follow the instructions to finish restoring your iPod Touch.
  8. Complete an Advanced Restore
  9. If following the steps in the previous section did not work, follow these steps to perform an advanced restore. Turn off the power on the iPod Touch.
  10. Plug the iPod Touch into your computer.
  11. Power on the iPod Touch.
  12. Press the "Home" and "Sleep/Wake" buttons together for 5 seconds until the Apple logo appears.
  13. Release the "Sleep/Wake" button but continue holding down the "Home" button. The iPod Touch should reboot, and iTunes will notice the iPod Touch in recovery mode.
  14. Return to the above section and follow those steps to restore your iPod Touch.

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