Question about HP Photosmart C6180 All-In-One InkJet Printer

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My C6180 is telling me 'Cannot print - printer does not have enough ink to ensure printer health' However when I press the arrow for more information it does not tell me which cartridge requires replacing. How do you tell which cartridge needs replacing?

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If you enable the Canon Printer Status Monitor you can see the true state of all the cartridges in the printer and can easily see which one needs replacing. You can also see this when you carryout a nozzle check and can also reach this by going to Control Panel - Printers - [Select your Canon Printer] – right click and select Properties - Maintenance - View Printer Status

Posted on Oct 07, 2009

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Need help in fixing HP Photosmart C5280 Printer two springs on the side of carriage bar


We suggest you contact 'Parts Here' as they provide most parts for the C5280 printer, including carriage assembly parts, along with the C5280 service manual: http://www.partshere.com/models/hpprinters.asp?printer=Q8330A

C5280 CONTACT CLEANING / SERVICE TEST DIAGNOSTICS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding - refer to Inkjet411's support page: http://inkjet411.com/?page_id=1519

B. Print Self Test Page:

1. Press and hold the CANCEL button.
2. Press the COLOR COPY button. Release both buttons.
3. The self test page should print. The printed pattern will verify printer is generally functional

--- The self test page is a 'forced' test print whether the ink cartridges are good or bad. Inspect color bars to verify proper nozzle/jetting health. If normal/regular printing is still not permitted then the problem is with either one, or both, of the ink cartridges. Activate Tap 41 test to confirm which cartridge is causing the issue.

C. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to video procedure or .pdf document at the following links on how to activate and read the service test report: http://inkjet411.com/?page_id=536

1. Load Letter/A4-size paper into paper feed tray.
2. If any lights are blinking, first press Cancel to attempt to clear.
3. Press and HOLD the Cancel button, press Ok button once.
4. At 'Mfg Commands' menu, click Right Arrow once until 'uiaux service' menu is displayed.
5. At 'uiaux service' menu, click the Right Arrow until Special Reports menu is displayed.
6. Select Ok, then click Right Arrow until the 'print-mech button tap' menu is displayed.
7. Select Ok (Code = 0 will be displayed); click and hold Right Arrow until 'code = 41' is displayed. Use the Left Arrow if you need to decrease numerical count.
8. Select Ok. Within one minute the Tap 41 diagnostic test report should be initiated and print (whether ink cartridges are good or not, i.e. this is a forced print test). See following 4 paragraphs (or video) on how to interpret diagnostic report.....

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.

NOTE: If you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).

For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

Oct 15, 2014 | HP Photosmart C5280 Printer

2 Answers

Printer wont print


what ink has failed?
please tell the exact error message

Aug 17, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I am getting a error message saying the printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume printing. I replaced the cartridges and it does not...


These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below Not sure if it will help with your particular error but it wont hurt to try.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
Good luck

Apr 14, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have replaced ink cartridge that was low but it still will not work ,keeps telling me that I need a new cartridge.Saying printer does not have enough ink to ensure printer health. The empty ink cartridge...


Press the left arrow and the setup button together..
You will find Support Menu.. press the arrow key to come to Prit test menu.. click ok on that ..
now, press the arrow button to choose Nozzle test..

even after that if it continues to show the error, and if you are not able to print anything from the computer..
You may try by doing a L2 uninstall and then reinstall ..

Aug 12, 2010 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Empty cartridge warning


Most problem experienced with hp photosmart c6180 is the yellow catridge error. Try cleaning the contact surface of the catridge and the printer using moistened cotton buds..if error continues, you should clear the error that keeps on displaying.. here's how: press & hold "*" key...while holding, press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...press "1", "2" and "3" to display "Support"...press ">" right arrow button and release when "System Config Menu" appear....press "OK" and/or arrow key to display "Hardware Failure Status"...press "OK"....when "Hardware Failure Status:Clear" appeared, press "OK" to clear...press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....the last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to procede..After this try to print...

May 15, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

My black ink does not work. I have put 2 new


please clean the heads of your black cartridge also the scanner or sensor for cartridges this can cause to black cartridge not to print.

Aug 19, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I'm getting banding on black and white text prints, some lines of text don't show up at all. Have tried all the cleaning and alignment functions with no joy.


Try this. Insert a genuine black cartridge (if you are not already using one). This worked for me on a C6180 printer 1.Try placing sheet of black text on copy board, and run many copies black only. I ran 25x12 times still no black. Run head clean after about each 50 sheets. Persevered and finally BLACK ink OK
Inkypete

May 08, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Not prinitng


Try placing sheet of black text on copy board, and run many copies black only. I ran 25x12 times still no black. Run head clean after about each 50 sheets. Persevered and finally BLACK ink OK
This worked on my C6180. Good Luck

Apr 29, 2009 | HP Photosmart 3110 All-In-One InkJet...

1 Answer

Cannot print in color - HP C6180


hi,

below is the document that i would like you to follow. If still the document wont resolve your issue, please call 1-800-474-6836 for tech support. Also, check the warranty of the printer, and if the tech found out that its an ink problem, then they can go ahead and have it replace.

CLICK HERE ==>> DOCUMENT

thank you.

adonscott

Sep 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Connot print


Hi,

There are several factors that contributes that certain error message. try the following steps.

Performing a semi-full reset of the All-in-One. Remember, make sure that you follow the steps exactly.
  1. Make sure that the printer is TURN ON.
  2. Remove the power cord from the product.
  3. Press and hold the # and 6 buttons.
  4. While holding the buttons down, connect the power cord to the product.
  5. Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
  6. Use the On button to turn on the product. The reset information appears on the color graphics display.
  7. Note: if the issue is still not resolve, please let me know.

Best regards
adonscott

Jun 22, 2008 | HP Photosmart C6180 All-In-One InkJet...

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