Question about Creative Labs Zen Touch MP3 Player

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ZEN is on, Displays ZEN microphoto and nothing else ever

Please help, nothing I do gets past the "ZEN Microphoto" logo..Whats wrong?

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  • 4,402 Answers

Bad hard drive

Posted on Jan 04, 2008

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Zen microphoto won't start fully - frozen


I panicked when my Zen failed to start and sent the email before looking further on your site. All I had to do was go into recovery mode perform a clean and then all worked OK.

Great site by the way - really helpful

Nov 12, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Re manual


You can request a manual; send me an email at TheGadgetDoctor@gmail.com. Header: "Request MicroPhoto Manual"

Aug 13, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen microphoto


more than likely the hard drive is shoot.
go here for more help > http://serviceman.site88.net/

Aug 09, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

My computer dosnt recognise my creative zen microphoto.


http://serviceman.site88.net/index_files/MP3Players.htm

Jun 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

My Zen Microphoto


reinsitall the usb drives on your pc.

http://serviceman.site88.net/

Jun 24, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen Microphoto


reinstall the usb drives on the pc or use the usb ports on the back of the pc

http://serviceman.site88.net/

May 25, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Creative 8gb mirophoto freezes at logo


I suppose that you have a bad hardisk. I have repaired several models of Creative Zen including the hardisk types (Zen Micro, Microphoto, Neeon, Zen 20 Gbytes, and your problems points to a bad hardisk symptoms. Either the disk or the read/ write head stuck up. Do you hear clicks in the player upon startup? If yes, then do the following procedures: If you're out of warranty, then you might want to open your player, and do some repair yourself, but be very careful. Somebody has posted on how to dismantle the zen microphoto, please search for the site. Once you got to the hardisk, carefully remove it from the player... Remove the sticker. There's some holes in the cover, can you see the disk and the read/ write shaft? Insert a piece of wire or anything that can be used to move the shaft a little, again be very careful. AVOID SCRATCHING THE DISK OR, Move it to the right. If you're lucky to have just a jammed or stucked shaft, then you just save bucks. Replace everything and test your player. You might want to modify your player by replacing the hardisk into a compatible compact flash. it is the same size and same pinouts. A step-by-step procedure has been posted somewhere, please search for that. If you're player powers up and freezes on creative logo, or go to the recovery mode directly, then your player still works, and you just got a hardisk problem. try replacing it. I'm lucky enough to have a warehouse in my area here in the Philippines who sells surplus Creative mp3 players (various models and products)for a very cheap price, sold asis. So I have ample stocks of boards and parts for my repairs.

Aug 27, 2007 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Zen Microphoto frozen..


Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

Jul 29, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen Microphoto


get it to see the unit again and download the latest firmware.
if after that it still wont load your hard drive is toast. (did you drop it)?

Jun 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Creative zen microphoto


Take it back to the store dont waste any more time trying to troubleshoot its probally a factory defect !!

Feb 01, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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