Question about Logitech Webcam

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I'm trying to use skype with my webcam but can't get sound. Also the circle around the logitech logo dosen't light up however when I'm in photo booth it does. Can I turn on the webcam somehow? Thanks

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If you have a laptop make sure your webcam mic is set to default before you go to Skype
Laptop x Vista x Skype
You may have to access your hardware from the Control Panel if you have an earlier OS
BODY,.aolmailheader {font-size:10pt; color:black; font-family:Arial;} a.aolmailheader:link {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:visited {color:magenta; text-decoration:underline; font-weight:normal;} a.aolmailheader:active {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:hover {color:blue; text-decoration:underline; font-weight:normal;} TEST SPEAKERS Right click on speaker icon in System Tray Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard SET DEFAULT & TEST MIC Click "Recording" tab. Set required mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click OK
Click "Levels" tab, ramp up slider ( adjust to suit later) > OK
Return to "Recording". Test mic by speaking and make sure volume graph displays CONFIGURE TO SKYPE
Start Skype
On the Tools menu, click Options.
In the navigation pane of the Skype Options window, click Audio Settings.
Select your webcam as the default microphone.
Save
In your Inbox make a test call using Echo/Sound test.

Posted on Oct 08, 2009

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Skype does not see my web cam. i can see the person on the other end of the call but they cant see me?


Skype is very particular about webcams having the latest drivers/software.
Your webcam has no bearing on being able to see your contact - you could still see their broadccast if you had no webcam installed.
I suggest you uninstall the current webcam software and download new software

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.
Work your way through the tabs and check the 'notes' window for any information

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

When going into skype disconnect your webcam to reboot the webcam software but do not run any logitech software - allow Skype to take full control.

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1 Answer

I've had my webcam for only 2 months. When i plugged it in today, it came on for a few minutes, and now it either doesn't work at all or says "Cannot capture video. The camera may already in use". However,...


Sounds like your driver (software that runs hardware) may be corrupt or missing and you need to re-install

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

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I am new at using Skype. I have had a logitrech Communicate stx Web Cam installed. I notice there appears to be what one would think are microphone holes at the base of the lens as well as the writing...


You are correct.
For Logitech to work with Skype you need to install the Logitech driver for your model WEBcab. Then you need to configure Skype to use the Logitech WEBcam and microphone.

To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then configure Skype. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub, connect it directly to the computer's USB port.

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I have a Logitech Quickcam Pro 9000 with the latest drivers and the latest Skype installed. I can see the other person during a video call, but I can't see myself and they can't see me. Just a spinning...


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1 Answer

Camera is not working when on Skype but sound is?


There maybe a patch available with a later driver
Go to Device Manager, Expand 'Imaging' folder and right click on your webcam text. 'Update driver' and use internet option.

Check your webcam is set to default in Skype
  • Start Skype.
  • On the Tools menu, click Options.
  • In the navigation pane of the Skype Options window, click Audio Settings.
  • Select your logitech device as the default microphone. For example, select Logitech + model#.( if it has mic )
  • In the navigation pane of the Skype Options window, click Video Settings.
  • Select your Logitech device as the default Webcam. For example, select Logitech + model #
  • Click Save.

  • Failing that check if you have the latest version of Skype



    Aug 24, 2009 | Logitech Webcam

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