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you can try fomatting it.to do so plug it and open my computer.go to the drive of the mp3 and right click it.in the sub menu click format(to foramt it you have to be administrator)(also be sure backup all of your music,videos,pictures,and anything that you want to save.)
connect your h10 to the pc using the ums trick with the usb connection..
For 20 GB MTP Models
Make sure your H10 is turned off and disconnected from the computer.
Poke the "reset" button with a paperclip.
Turn on the hold switch (so that you don't accidentally turn the H10 on all the way).
Plug the H10 into your computer.
Turn on the H10 while holding the "O" button.
You
will see the message "Emergency Connection" if you have done everything
correctly. You can now let go of the "O" button.
download and run EASYh10 software (free playlist maker). It will scan the files in your music folder and build/save a playlist to your h10. disconnect player and give it a try...
I had this problem at first too. the only thing you have to do after it's done syncing disconnect it and turn it on. then afterward go through the options till you find database refresh and wait for it to refresh and all your new music should be in it.
Considered formatting disk? For you what this would mean is just a complete refresh of the device (you will lose everything).
You will need to read everything carefully.
Check this out http://www.misticriver.net/boards/showthread.php?t=14853
I converted my H10 to the "UMS" mode mentioned in the site a long time back (so I could directly transfer files as a USB mass storage device) and had the issue mentioned in that post. Works great. Converting to UMS mode is done here http://www.misticriver.net/wiki/index.php/H10_Firmware_Conversion:_MTP/UMS
You will also need the iRiver Plus software that you can download for free here http://www.iriver.com.au/iriver/index.cfm?pageID=10001&
i can usually get them off thru windows media (sync tab but then make sure your clicked on the photos tab etc) but sometimes i need to go into it as if it is an external harddrive thru windows explorer
Just to let everyone know I have the H10 6Gb player and the reason your having problems getting the H10 to work with Vista is because it isn't supported by Vista at all even with updating your firmware...
Sorry, but the built-in firmware only allows you to do that by plugging it into your computer as a removable device. Pull the battery of the player (or press the reset button), plug it into your computer, and press and hold the OK button as you turn it on. This will cause the computer to recognize it as an external drive, and you can therefore delete music from it by accessing it through My Computer.
well itunes only works with the ipod for syncing music, windows media player 10 and 11 is where you would sync you music i would add your music to the media player library and go from there
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