I keep getting site survey fail on my WRE54G Linksys Range Expander! Why?

> Site Survey fail

It's your wireless adapter that is "sniffing" for available Wireless Networks, and is finding NO networks.

Disable your wireless adapter, and connect the Ethernet cable, to exclusively use the "wired" connection.

The range expander helps to extend the range of wireless network...
Anyhow the range expander has to be placed withing the range of your Apple "wireless" router (Make sure your apple router is wireless router, if it is a wired router, then there is no use of range expander...! U need to buy an Access Point instead)...
your range expander must be connected to the computer(using an ethernet cable) from which you are trying to configure...
Site survey searches for the available wireless networks in range...
It should show your existing wireless network...
You need to select your appropriate network and you need to configure the Range expander wireless settings according to the Apple router's wireless settings...
exactly the same SSID(Network name), Security type and encryption technique, password PSK (security key) has to be selected on your range expander as in the APPLE wireless router...
Thats it...
You are done...
Your wireless network range would have extended now....

Try to reset WRE54G
Resetting the Range Expander to Factory Default
The range expander can be set to factory default by pressing the Reset button of the range expander for 20 seconds.

NOTE: The default IP address of a range expander is 192.168.1.240.

After resetting the range expander to factory default and you're still unable to access the web-based setup page, make sure that your computer's proxy settings are disabled. For instructions, click here. To disable the proxy settings using a Mac computer, click here.

NOTE: If all the steps above failed, try to disable any security software on your computer before accessing the range expander's web-based setup page. Click here to learn how to disable your computer's firewall.



If you are using a Wireless-G Range Expander (WRE54G v2 or v3) and you can't access the web-based setup page, perform the following steps:

Checking Physical Connections

Make sure that the computer is connected to the range expander's LAN or Ethernet Port. If the range expander is properly connected, check the LEDs on the network adapter. For instructions, follow the steps below:

Checking LEDs on the Network Adapter
Make sure that the LED light of the computer's network adapter is lit or blinking. After checking the LEDs on the network adapter, assign the computer a static IP address.
NOTE: If the network adapter's LED is not lit, try using a different cable to further isolate the problem..
Assigning the Computer a Static IP Address
For instructions on how to assign a static IP address on your computer, click here. After assigning a static IP address, check the computer's connectivity to the range expander.
Checking the Computer's Connectivity to the Range Expander
For instructions on how to check the connectivity of your computer to the range expander, click here. If you're still experiencing difficulty accessing the web-based setup page, reset the range expander.
Resetting the Range Expander to Factory Default
For instructions on how to restore the range expander to factory default, click here.
If you're still having difficulty accessing the web-based setup page, make sure that your browser's proxy settings are disabled.
If you're using a Wireless-G Range Expander (WRE54G v1), you need to do the following:


Assigning the Computer a Static IP Address

For instructions on how to assign a static IP address on the computers' wireless network connection, click here.
Connecting Wirelessly to your Range Expander
NOTE: In this example we used WUSB54GS V1.0 (Wireless-G USB Network Adapter).

If you're using a Mac computer, click here for instructions on how to connect to a wireless network using the AirPort card.
Step 1:
Run the Linksys Wireless Network Monitor by double-clicking this icon at the bottom-right corner of your screen.
Step 2:
Click Site Survey then select the SSID of your wireless range expander and click Connect.
NOTE: The default SSID of the range expander is in this format linksysRxxxxxx.
Checking the Computer's Connectivity to the Range Expander
NOTE: If you're using Windows 98 or Windows ME, click here.

If you're using a Mac computer, click here.
Windows 2000/XP
Step 1:
Click Start, then click Run.

Step 2:
When the Run window appears, in the Open field type "cmd", then click OK.
Step 3:
When the MS DOS Prompt appears, type "ping 192.168.1.240" then press [Enter].

Step 4:
See if you're getting 4 replies, Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)

maybe the device is faulty or the disk is bad try replacing it and try again.

Hello,

You can connect your expander to your PC via ethernet cable and then assign a static IP address on your PC.

To assign a static IP address, just double-click on the monitor icon on the lower right hand corner of your PC and then view status and go to properties. Look for TCP/IP v4 and click properties.

Select use the following IP address:

192.168.1.2
255.255.255.0

and then click OK.

After successfully assigning an IP address to your PC, let's test the connectivity by going to command prompt.

Go to Start>Run>and then type cmd and hit Enter.
Once you're on the black screen type ping 192.168.1.240.
If you get replies then your good to go...

Let's now access the Web UI of the you Wireless expander.
Open a browser and then type on the address bar 192.168.1.240 and then hit enter.

It will prompt you with WRE54G's username and password. Just type the password to login to the Web UI. The default password is admin.

Once your on the Setup page, you have to configure your settings exactly the same as your wireless router (e.g. wireless security, IP address range) except for the SSID. You may want to change the SSID on your WRE54G for you to easily identify where your wireless computer is connected.

You can leave the WRE54G's IP address to 192.168.1.240 if your wireless router's IP address is on the same range like 192.168.1.x

Then on the Gateway address type your router's IP address. If you're also using Linksys the default IP address usually is 192.168.1.1

Then you can configure your wireless settings same as your router. After that, same the settings and see if the light on the WRE54G becomes BLUE. If yes, then you're good to go! You can unplug the PC from the WRE54G and then set your PC's IP address back to Obtain an IP Address Automatically. See static IP address procedure above.

Hello,

I can help you configure your expander manually instead of using the CD.

You can connect your expander to your PC via ethernet cable and then assign a static IP address on your PC.

To assign a static IP address, just double-click on the monitor icon on the lower right hand corner of your PC and then view status and go to properties. Look for TCP/IP v4 and click properties.

Select use the following IP address:

192.168.1.2
255.255.255.0

and then click OK.

After successfully assigning an IP address to your PC, let's test the connectivity by going to command prompt.

Go to Start>Run>and then type cmd and hit Enter.
Once you're on the black screen type ping 192.168.1.240.
If you get replies then your good to go...

Let's now access the Web UI of the you Wireless expander.
Open a browser and then type on the address bar 192.168.1.240 and then hit enter.

It will prompt you with WRE54G's username and password. Just type the password to login to the Web UI. The default password is admin.

Once your on the Setup page, you have to configure your settings exactly the same as your wireless router (e.g. wireless security, IP address range) except for the SSID. You may want to change the SSID on your WRE54G for you to easily identify where your wireless computer is connected.

You can leave the WRE54G's IP address to 192.168.1.240 if your wireless router's IP address is on the same range like 192.168.1.x

Then on the Gateway address type your router's IP address. If you're also using Linksys the default IP address usually is 192.168.1.1

Then you can configure your wireless settings same as your router. After that, same the settings and see if the light on the WRE54G becomes BLUE. If yes, then you're good to go! You can unplug the PC from the WRE54G and then set your PC's IP address back to Obtain an IP Address Automatically. See static IP address procedure above.

The actual max distance of the range expander is about 50 feet, and sorry to say but it cannot bounce the wireless signal from it on a wall....

Yes you can call Linksys about it if it is under warranty. Warranty is 3 years. Most likely just a configuration problem. Just give Linksys a call and they should be able to get you up and running

I believe your using a WRE54G, but which version? The latest version has ethernet port so you can connect it directly to a pc to set it up.
Try to access the expander's set up page by typing its address of 192.168.1.240 and you will be able to configure it from there.

Hi,

Initially, it is possible that the WRE54G has not been configured to talk with WiFi AP/Router downstairs and all that is needed is to configure/set it up.

Setup (to be done in the same room where your WiFi AP/Router is installed and preferably with your daughter's laptop which can already connect to your network when it is near):
1. Download the LinkSys WRE54G Setup Wizard from the LinkSys site;
2. Use a LAN cable connection to the WRE54G Ehternet port (located underneath a flip lid in front panel) to one of your daughter's laptop;
3. Power up the LinkSys Expander;
4. Press the Range Expander’s Auto Configuration button for about five seconds. Normally this should be sufficient for the Expander to auto-detect and auto-configure itself;
5. Power off;
6. Move the Expander to your intended place of installation;
7. Again using your daughter's laptop, expand/install the downloaded LinkSys Setup Wizard. Soon as the program is running, follow the on screen instructions. Please don't forget to Save before exiting.
8. Move your daughter's laptop to its intended location and try the system.

Should you still need a User's Guide, it is available here.

Another possibility that we cannot discount is that the WRE54G is also not reaching your router downstairs. Perhaps what can be done is installing it not a floor down from your daughter's but halfway between your daughter's floor and your office downstairs.

Hope that this be of some help/idea. Pls post again how things turned out or should you need additional information.

Good luck and kind regards.