Question about Logitech QuickCam Pro 5000 Webcam

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Logitech quickcam problem: video unavailable

Hoping you can help - i have installed the webcam, audio works, photo clips work, however, the option for video capture is constantly greyed out, and i cannot select it. any ideas what might be causing this?
it is supposed to be able to play/record video, so i am told

thanks!

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  • 15 Answers

Well the thing is with Digital Camera If there is lots going on (on the computer) your other program might interfer
1st end all processes that might have anything to do with the camera or that may be using any of its features, I would retart your computer as well
If you still have any issue uninstall and reinstall the drivers for the camera.

Good Luck
- John -

Posted on Dec 30, 2007

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Posted on Jan 02, 2017

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I HAVE A NEW HP ALLIN 1 WIDOWS 8. ON FACEBOOK VIDEO CHAT THEY CAN HEAR ME, BUT I CAN'T HEAR THEM


Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.

Jan 28, 2013 | Logitech Quickcam Chat Webcam

1 Answer

My chrystaleye webcam wont work with skype


SKYPE VIDEO PROBLEM
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub. SKYPE MICROPHONE PROBLEM
If the person cannot hear you then, either your microphone driver not installed or not working OR the microphone is not configured in Skype.
To test your microphone then click on Start - All Programs - Accessories - Entertainment - Sound recorder. Then record your voice and then play it back. If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options - Audio Settings for the Microphone THEN click on Save.

Sep 03, 2012 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

My built-in webcam is not working with skype. how can i install it using skype? My computer is HP windows vista


Open skype go to tools options scroll to audio settings or video you can change your configuration from there or make sure your settings are correct for a video call
hope this helps

Dec 05, 2010 | Logitech Quickcam Chat Webcam

2 Answers

I am not a computer person.I was wondering if logitech webcam C250h will work with skype?


Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :-
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

Mar 09, 2010 | Logitech Webcam

1 Answer

My camera quit working in skype, any suggestions in troubleshooting? the green light isnt coming on at all, it was working like 5 minutes ago


To test if the Logitech QuickCam is functioning, check the USB cable, make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.

Dec 14, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Video won't work w/skype


Normal 0 Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Jan 25, 2009 | Logitech QuickCam Messenger Web Camera

1 Answer

I cannot get Quickcam chat to work with Skype.


Normal 0 After you install Skype and have it operational with your ID.
Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Jan 16, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Audio not working for Quickcam


Hi,
Go into Skype Tools, then click Options, and then Audio Settings, and make sure you are using the 'correct' speaker and it works when you test it. Sometimes the default speaker is not the one that the soundcard driver is using, so try each of them from the list.
Remember to Save it.

Hope this helps

Chris (ziraffa)

Jan 09, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Logitech QuickCam Fusion


First check the camera and see if the button on the camera is stuck in the on position from the fall.
If no, do this,
Normal 0 Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Nov 09, 2008 | Logitech QuickCam Fusion Webcam

4 Answers

Logitech quick cam communicate stx on Vista - microphone not working


Why isn't the microphone on my camera working?
trnsp.gif Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
QuickCam Orbit AF
QuickCam Pro for Notebooks
QuickCam Pro 9000
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1
  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2
  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3
  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4
  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5
  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6
  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7
  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8
  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9
  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10
  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11
  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

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