The problem is simple. The Shiny Silver bar that your Print Cartridges glide back and forth on is the PROBLEM!!!
When the motor that moves the cartridges left and right HAVE TOO MUCH RESISTANCE, YOU GET THE HARDWARE ERROR: 502.
How I fixed it is simple. Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the shaft!!
the carriage (the moving part with the two ink cartridges) is stalling. I have two new cartridges in...
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the carriage (the moving part with the two ink cartridges) is stalling. I have two new cartridges in there and they are acting as if they are out of ink. It hesitates when printing shipping labels and then just yesterday I got an error message on the little lcd screen. 0502 I think was the code. I cleaned the metal rod that the cartridges travel on, and the code disappeared, but I'm still having trouble when feeding single sheets of shipping labels. I have been feeding single sheets because it is easier than removing a stack of plain paper when I need to feed a shipping label.
my dell A940 will not print in black even though the cartridge is new. The printer sounds like it is...
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my dell A940 will not print in black even though the cartridge is new. The printer sounds like it is printing normally but the page comes out blank
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