Question about GE JVM1870 Microwave Oven

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Dirty Door Glass inside the choke - how do I clean it?

Uncovered food splatters (especially grease) go through the choke and cover the glass. I haven't been able to disassemble the door so I can clean the glass. Any experience or suggestions on how to to get to the glass so I can clean it?

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Re: Dirty Door Glass inside the choke - how do I clean...

Its very hard to take apart the doors They normally have a lot of screws. May have a plastic snap on cover that's covering them up. Some of them are even sealed and can not be taken apart.

Anytime you work on a door you must check it with a microwave leakage meter. The door has metal gaskets and a screen that blocks the microwaves upsetting them will cause it to leak.

This is not a do it yourself repair.

Posted on Jan 14, 2009

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I own a microwave: model # jes636wk01 There is a plastic film covering the wire mess on the inside of the door. Will the microwave operate safely if the film is damaged or removed?

yes. It is there to protect the glass from food splatters It is the panel with the million holes that controls the micro waves I would not remove it but have it replaced if damaged.

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Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


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Removed splatter shield

The parts can be ordered from the Panasonic authorized parts rep. You have to contact Panasonic for details.

I strongly recommend to have any work on a microwave oven done professionaly. There are radiation leakage issues if the door is not re-assembled properly. After doing any service the microwave oven must be tested for radiation leaks. I doubt that you have the radiation testing equipment to make sure that there are no leaks.

From US Food and Drug Administration (Microwave Oven Safety)

Excellent Wikipedia Article About Microwave Ovens

Jerry G.

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A LOUD ticking sound could very well be a High Voltage Arc. This is usually caused by a breakdown of insulation on High Voltage Wires, or components. It can also be arcing between the door frame and the cavity. Usually where the bottom of the cavity floor meets the door frame. Indication of this will be small areas on the door where it looks like the paint has been chipped off, but if you look close you will see it is small burned marks. Another area is the Splatter Shield located inside and at the top. It looks like a Plastic Cover. It is not plastic, but a fiber material. Grease, and food will get trapped on and under this Splatter Shield. Over a period of time the grease and food particles will break down from being cooked over and over again. They will then form Carbon. Which will Arc when Microwaves are present. Remove Push-Pins holding Splatter Shield. Clean by washing with dish detergent . If burned (arc) spots are still present after washing, replace Splatter Shield or arcing will continue. Once Carbon has burned through, it will continue to burn.

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The brown spots are usually grease / smoke deposits. Usually there are indeed two sheets of glass in the door. If the grease is not arcing or smoking, and the metal screen / mesh (that blocks microwave leakage) is not damaged, then it's likely better left alone. It might be useful to boil a few cups of water with a little vinegar inside the microwave to help dissolve the deposits. In case you want to take it apart, I have attached a photo from a similar model that illustrates disassembly of the door. It is not necessary or advisable to remove the door or hinges when disassembling the door.

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