Question about HP Pavilion dv5-1002us Laptop PC

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Hp pavilion dv5 wont start. the monitor remains blank when turned on. the board lights turn on, specifically the num and caps lock lights blink once every 6 seconds.

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This unit should still be in warranty. If out of the first year warranty, HP has extended the warranty program for Video issues for a extra year from date of purchase.
Register your unit with HP, if not already and email customer care and log your video issue, ASAP.
I hope this has helped you.


Posted on Oct 07, 2009

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Posted on Jan 02, 2017

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2 Answers

My laptop screen is black and caps lock and scroll key are flashing


That is a security configuration on HP Laptops, depending on the way they blink is the problem your machine has.

Here is the web page where this info is posted, in case you need more info, hope this helps you to determain.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443366&lc=en&dlc=en&cc=uk&lang=en&rule=26781&product=3816592
This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008. On startup, you may see a blank screen. If the diagnostic utilities detect a specific problem with hardware components, the fan turns on, but the screen remains blank. To help identify the cause of the problem, various LED lights on the keyboard blink a series of codes. The diagnostic utilities use the LEDs near the Num Lock or Caps Lock keys to blink a series of error codes. At the end of the series the blinking stops. The pattern of blinks will occur any time you attempt to start the computer until the error is resolved. Battery power LED blinks The Battery power LED indicates the condition of the power supply. When starting the computer, or when the computer is in operation, use the chart to identify the power condition. Battery Power LED Component Tested Error Condition Battery power LED off, and Caps Lock/Num Lock off Battery or AC Adapter AC adapter not connected or failure

Battery low charge or failure Battery power LED blinking Battery Insufficient charge on the battery When new computer is used for first time, the white LED light for the AC power connector blinks. Battery is still in "Shipping Mode", the light continues to blink even when AC power is connected.

To resolve, turn off notebook, connect AC power and allow battery to charge for at least 30 minutes, then start computer. LEDs near Caps Lock and Number Lock keys blink when starting notebook The LED lights near the Caps Lock and Num Lock keys will blink if an error is detected during the start up process. The LEDs will blink a number of times in a sequence and then stop. The number of blinks in the sequence indicates what component caused an error when it was being tested during start up. If the LEDs stop blinking and the computer does not start, you can press the power button again to repeat the tests. Count the number of blinks, and use the chart to identify the error condition. Knowing the number of blinks is helpful when you contact an HP support agent for technical help. Caps Lock/Num Lock LED Component Tested Error Condition LEDs blink 1 time CPU CPU not functional LEDs blink 2 times BIOS BIOS corruption failure LEDs blink 3 times Memory Module error not functional LEDs blink 4 times Graphics Graphics controller not functional LEDs blink 5 times System board General system board failure LEDs blink 6 times BIOS BIOS authentication failure

Dec 01, 2011 | HP Computers & Internet

1 Answer

On My Dv5-1125nr both the caps lock and num lock keeps blinking when i turn it on. It's wont boot at all. What kind of hardware problem is this?


First remove the battery and power cord for about a minute. Then plug back in and see if that helps. Otherwise please read the following:

LEDs near Caps Lock and Number Lock keys blink when starting notebook The LED lights near the Caps Lock and Num Lock keys will blink if an error is detected during the start up process. The LEDs will blink a number of times in a sequence and then stop. The number of blinks in the sequence indicates what component caused an error when it was being tested during start up. If the LEDs stop blinking and the computer does not start, you can press the power button again to repeat the tests. Count the number of blinks, and use the chart to identify the error condition. Knowing the number of blinks is helpful when you contact an HP support agent for technical help. Caps Lock/Num Lock LED Component Tested Error Condition LEDs blink 1 time CPU CPU not functional LEDs blink 2 times BIOS BIOS corruption failure LEDs blink 3 times Memory Module error not functional LEDs blink 4 times Graphics Graphics controller not functional LEDs blink 5 times System board General system board failure LEDs blink 6 times BIOS BIOS authentication failure

Aug 03, 2011 | HP Pavilion dv5-1125nr Notebook

1 Answer

Hp dv5 Num lock and cap lock blinks what can i do ..


May be they are just locked on. Press and hold the cap lock button for a few seconds and see if it stops. NumLock too....

Feb 20, 2011 | HP Pavilion dv5-1002us Laptop PC

2 Answers

My hp paviliOn tx2500 touchscreen laptop monitor will not turn on. The caps lock and numb lock lights flash on and off, and the blue lights around the screen work, and I can hear it turn on, however the...


cap lock & num lock flashes are an error codes


LEDs blink 1 timeCPUCPU not functionalLEDs blink 2 timesBIOSBIOS corruption failureLEDs blink 3 timesMemoryModule error not functionalLEDs blink 4 timesGraphicsGraphics controller not functionalLEDs blink 5 timesSystem boardGeneral system board failureLEDs blink 6 timesBIOSBIOS authentication failure

Jan 03, 2011 | HP Pavilion tx2500z Tablet PC

2 Answers

Compaq 6735s notebook pc goes to HP screen, but wont boot


Hi,

First you need to determine how many blinks you are getting when you try to power on the laptop.
Check the blinking codes below and reason behind that for HP Compaq laptops

Blinking battery power LED Battery Insufficient charge on the battery
Blink: 1 - Caps Lock/Num Lock - CPU CPU not functional
Blink: 2 - Caps Lock/Num Lock - BIOS BIOS corruption failure
Blink: 3 - Caps Lock/Num Lock - Memory Module error not functional
Blink: 4 - Caps Lock/Num Lock - Graphics Graphics controller not functional
Blink: 5 - Caps Lock/Num Lock - System board General system board failure
Blink: 6 - Caps Lock/Num Lock - BIOS BIOS authentication failure

Plz get back so I can suggest you the steps to resolve the issue.

Dreamkam

May 24, 2010 | HP Compaq 6735s Notebook

4 Answers

My laptop does no more boot up. As soon as i start , the caps lock and the scroll lock lights keep flashing continuously and the fan even does not run.


Well hellonihar, As far as your issue is concerned it seems to be some hardware issue. LED
Component
Error Condition
Blinking battery power LED
Battery
Insufficient charge on the battery
Blink: 1 - Caps Lock/Num Lock
CPU
CPU not functional
Blink: 2 - Caps Lock/Num Lock
BIOS
BIOS corruption failure
Blink: 3 - Caps Lock/Num Lock
Memory
Module error not functional
Blink: 4 - Caps Lock/Num Lock
Graphics
Graphics controller not functional
Blink: 5 - Caps Lock/Num Lock
System board
General system board failure
Blink: 6 - Caps Lock/Num Lock
BIOS
BIOS authentication failure

Apr 19, 2010 | HP Pavilion dv5-1000us Notebook PC

2 Answers

I have an hp pavilion dv4- 1430 us that won't turn on


I had the same problem with my hp pavilion dv4 1430 and to fix it I just took out the battery and unplugged it from the power adapter and pushed the power button and waited for a few minutes I put it all back together and started it up and the screen turns right back on.

Jan 09, 2010 | HP Pavilion dv4-1140go Laptop

2 Answers

HP DV6110us: 4 beeps, no boot


besides the beeps which indicate a motherboard timing issue. There should be LED blinking codes given on the front LEDs. I will include the blink codes below, but lets try to at least get the system up and running. First, I would like you to remove the RAM sticks from the laptop and just reseat one stick back in the machine. Try to boot with that one stick, if it does not, try the other alone. There have been issues when reseating the ram or re-installing it have temp. fixed the issue. If it does reboot, go to the HP support site, put in your model number of your laptop and download and install an updated BIOS. Below are the blink codes that may narrow down the problem.....

HP DV6000 LED Blink Codes

LED Component Error Condition
Blinking battery power LED Battery Insufficient charge on the battery
Blink: 1 - Caps Lock/Num Lock CPU CPU not functional
Blink: 2 - Caps Lock/Num Lock BIOS BIOS corruption failure
Blink: 3 - Caps Lock/Num Lock Memory Module error not functional
Blink: 4 - Caps Lock/Num Lock Graphics Graphics controller not functional
Blink: 5 - Caps Lock/Num Lock System board General system board failure
Blink: 6 - Caps Lock/Num Lock BIOS BIOS authentication failure

Oct 22, 2009 | HP Compaq Pavilion dv6110us Notebook

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