Question about Maytag Neptune MAH5500B Front Load Washer

2 Answers

Washer will not spin; displays nd error

Washer starts to spin for about 2 seconds, stops spinning but timer continues to count down to zero, then error code displays "nd". This happens on the spin cycle and 2 different wash cycles we have tried. Could not find any troubleshooting info of value in the owners manual. What does nd mean?

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Washer will not spin; displays nd error

CHECK THE PUMP. I had the same problem and after removing the pump (fairly easy) found a clump of stuffing from a hole in a quilt jammed in the impellor. After removing and installing the then cleaned out pump it worked perfectly. Suggest using a regular stainless steel hose clamp in place of the factory clamp that is hard to put into position on the hose to the pump. Be sure to put the clear plastic bag back in place over the pump assembly to protect the pump from water damage.

Posted on Feb 01, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 298 Answers
Re: Washer will not spin; displays nd error

(nd) stands for no drain check the pump,and drain hose
for clogs

Posted on Dec 24, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I have a kenmore front load washing machine that water shuts off after 5 seconds. Timer continues to count down but nothing happens in the machine. Timer also takes about 3x longer to get to zero.

Troubleshooting Appliances: Washing Machine and Dryer ... > Blog > Articles
Sep 16, 2012 - If your washing machine or dryer seems ready to give up the ghost, follow ... When you start your washer, a solenoid-operated water inlet mixing valve ... Afront-loading washer lacks the agitator, instead using the tumbling ... Clothes Remain Wet After the Spin Cycle. 1. .... Bought washer/dryer second hand.

Oct 19, 2015 | Kenmore Washing Machines

2 Answers

The machine will start a cycle normally, but after the timer reaches a certain point it stops counting down and the machine will continue to agitate until you force it to stop.

Thank you for verifying the model type so many folks post non FAV6800A/FAV9800A questions in this forum machine specific topic area.

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

You will need the Service Manual for support. I’m an owner like you with a solid repair skills on the machine and will try to help you DIY the repair if we can ID the issue through troubleshooting.

Do you have this condition in all wash cycles? Will a Quick Wash cycle complete? Do you see the Cycle Status LED ever indicate the machine has moved to the Spin Cycle during the wash cycle? This could be a Control Board failure but we need to troubleshoot.

I want to make sure the Wash basket will spin up with a Spin Only cycle selection. Can you select a Spin Only cycle with a empty wash basket. I would release the washer top so you can observe this test. I want to rule out a broken Clutch large wrap spring.

Page 33 of the Service Manual will show you how to release the washer top from the base. In Spin Only cycle raise the top just enough to make sure the wash basket is rotating Counter Clock Wise – CCW with the Spin Only cycle selected and operated.

If the above test doesn’t indicate an issue I would like you to try the Quick Service Cycle test on page 15 of the Service Manual and see if your FAV6800A will pass that test with no clothes in the washer. When you put the machine in Service Mode press and hold simultaneously the Enviro Plus and Spin Only keys until the machine beeps and the LED display reads 00. Then press Wash/Rinse Temp to start Quick Service Cycle test. Did the test complete with a PA indication in the display? It will only display the PA code for a few seconds. End of cycle will beep washer will unlock and Cycle Status LED will indicate complete.

Waiting for your reply….Rich

Dec 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

It fills and agitates. Fills up then stops, makes a buzzing noise and will not drain or spin. What could be wrong?

in order to accurately diagnose this i will need the model number, but it could be that your lid switch is faulty, therefore not allowing your washer to go into a spin cycle. for safety reasons. another cause of this could be from a bad timer, if your timer stops after the agitation cycle and does not continue to count down then you have a bad timer.

Oct 11, 2009 | Kenmore Washing Machines

2 Answers

Spin Cycle

I just replaced my second motor control board because of the same problem. Mine starts to spin but never reaches speed and stops, then it repeats. It can do this for hours. I think we are overloading the machine washing area rugs. The fuses are OK on both failed boards and nothing is burned and all caps look normal. At $150 a pop, I would rather replace some components if I knew which ones. For a quick fix, the new board worked for me.

Aug 19, 2009 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Frigidaire (LTF2940E) Washer starts, stops, starts, stops...

The cycle doesn't advance When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:

  • It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.

  • It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.

May 07, 2009 | Frigidaire GLTF2940ES Front Load Washer

2 Answers

Washer agitates, drains OK, but spin doesn't start

Timer is defective. Your unit has a netural drain. When finished agitating, the shuts down and then starts up reversing to drain and spin. On the initial reverse start, the water drains without the transmission spinning. After a timed period 3-4 minutes, the timer is supposed to pause, stopping the motor for a few seconds. When the motor stops again, the transmission shift to the spin cycle and when the timer resumes power tothe motor it should spin. You are doing the same thing when you lift the lid...stopping the timer and then the tranny shifts and when you set the lid down, the washer spins. Replace the timer.......

Feb 09, 2009 | Kenmore 23822 Top Load Washer

1 Answer

14 cycle front load washer fridgidaire

press cancel. (turns off washer)
press start/pause (wake up)
hold cancel and start/pause 10sec

last error code will come up.

E47 door lock error

check wires connections to the door lock..

replace door lock..

hope it helps

Aug 08, 2008 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Washer fills with water and thats it

Possible a bad motor control board. Depending on the age of the washer, you may need to replace the motor control board and the motor as a kit. Also be sure to test that the motor control board is getting power, I've seen cases of the motor/ motor control failing and taking out the main control also. The tech sheet is in the console and should walk you through the steps.

Jul 18, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Kenmore 44072 Front Load Washer help

my kenmore washing machine has the timer out of time

Aug 08, 2007 | Kenmore 44072 Front Load Washer

3 Answers

Washer door will not open

Iv, did you check the pump to see if it's jammed? The SC indicates there is a failure in the washer. While you are in the service mode, press the rinse and spin button while rotating the cyle select knob one click. A d should show in the display. Rotating the knob again will show the latest error code. When you get the code post back or e-mail me at and I will try to get to the bottom of it...Catriver.

Dec 02, 2006 | Maytag MAH8700A Front Load Washer

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

626 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Al Clark

Level 2 Expert

290 Answers

Todd Marr
Todd Marr

Level 2 Expert

77 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides