Question about Maytag Neptune MAH5500B Front Load Washer
Washer starts to spin for about 2 seconds, stops spinning but timer continues to count down to zero, then error code displays "nd". This happens on the spin cycle and 2 different wash cycles we have tried. Could not find any troubleshooting info of value in the owners manual. What does nd mean?
CHECK THE PUMP. I had the same problem and after removing the pump (fairly easy) found a clump of stuffing from a hole in a quilt jammed in the impellor. After removing and installing the then cleaned out pump it worked perfectly. Suggest using a regular stainless steel hose clamp in place of the factory clamp that is hard to put into position on the hose to the pump. Be sure to put the clear plastic bag back in place over the pump assembly to protect the pump from water damage.
Posted on Feb 01, 2009
(nd) stands for no drain check the pump,and drain hose
Posted on Dec 24, 2007
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Posted on Jan 02, 2017
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Hello ctilton2001 - This particular issue can be caused by quite a few reasons. Washer could be experiencing a communication error from the main control board, faulty door lock assembly or the timer itself is not operating correctly. Did you notice a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned or could possibly have another issue with the door lock assembly. You can also press and hold the start/pause and cancel button together at the same time for approximately 30 seconds to display an error code on the LED. What error code does it display? However, I would suggest contacting a professional to accurately diagnose the washer.
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