Question about Sony Cyber-Shot DSC-P92 Digital Camera

1 Answer

I receive a messageSaying turn the power off and on again

I looked for a solution in the manual available with the camera ; it says "A problem with the lense caused an error" BUT NO CERTAIN SOLUTION IS INDICATED.
Can you help me?
thanks

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  • sessionator Mar 29, 2008

    mines does the same thing and yes i hear clicking but nothing happens

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  • 398 Answers

This falls in the area of warnings not errors. When you cycle the power (turn off the power and turn it back on) does the lens move properly? Do you hear any clicking?

Posted on Mar 22, 2008

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Not working always show "turn thepower off and on


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.


·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.



Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.

If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Aug 01, 2011 | Sony Cybershot DSCW310 Digital Camera

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My sony Camera (DSC -W110) is showing "Turn the power off and on again" while switch on the camera,it appers again & again after switching the camera on and off


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.





· Turn off the camera.

· Remove the battery pack.

· Press and hold the power button for 30 seconds.

· Allow the camera to remain without power for 60 seconds.

· Reinsert the battery pack.

· Turn on the camera.




Also tryinitializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settingsSub Menus.

If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Mar 21, 2011 | Sony Cyber-shot DSC-W110 Digital Camera

1 Answer

I turn camera on and this error comes up. turn the power off and back on again. I try this with no results.


Solution
sp.gif sp.gif Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.
Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.
IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online through the Manuals/Specs/Warranty link on this page.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button
  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.
If your camera is experiencing an issue and the issue is not resolved by performing the appropriate reset procedure above, then service may be required. Click the Repair & Status link on this page for available service options.
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https://eservice.sony.com/webrma/web/index.do

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I have turned it on and off over and over again! THANKFULLY I took "Guest's" advice from September 12, 2007. After hitting it a few times on the carpet, I still received the error, BUT while the lens was retracting in and out I hit the top of the camera beside the power button with my knuckle and it WORKED!!! I can take a picture again. Thanks so much for the advice. Hope this helps others.

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