Question about HP OfficeJet J4580 All-In-One Laser Printer

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The J4580 printer is just installed today. Printing and copying can work, however, it says no scanner device option though it is all in one. I was recommended by the machine to refer to device documentation. Where is it? How to solve this problem? Thanks!

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Hi..

I am sorry to say that without knowing the Operating System and connectivity it might not be appropriate to provide troubleshooting steps. However I can suggest you to check for communication(USB) and scan settings(Running Digital Imaging Monitor, Populate the distination list and running a dest test file)

Hope this information helps if you provide me with the information requested I will be able to provide you exact troubleshooting steps.

Thanks and Regards,
Roger

Posted on Oct 07, 2009

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1 Answer

I keep trying to scan a document on my hp officejet j4580 all i n one that i just installed and itkeeps saying refer to device documents, no scan option.. what should i do i cant find ne thing about it in...


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.


Hope this helps. Please rate my response.
Thanks.
Have a good day

Dec 29, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Machine suddenly stopped scanning


Open My Computer and see if there is a scanner device at the end of the list. If there is, try to scan using Windows scanner and camera wizard. (right click on it, Get picture using Scanner wizard)

Remove the drivers from Control Panel, Add remove programs. Disconnect the printer. Restart the computer. Reinstall the drivers from the original CD that came with the printer. When the installation program ask you to connect the printer, do so. If you have lost your CD, try to download the "Full installation package" from the site of the manufacturer.

Aug 01, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

J4580 OfficeJet All In One Printer Laser: the printers scanner is not working and when i pre...


Just check that can you scan from HP Solution Center, if yes. Then perform the steps given below to resolve the issue.

Open HP solution center:
CLick on settings:
select scan settings from settings.:
A Menu Appears.
select scan to setup:
a new page will appear:
you will see all options on the left side:
select all the options manually and click on the right arrow
to move all the options from left to right side.
after perfoming these steps.
Restart the printer:
and try scanning from printer now.
now will be able to scan from printer itself.

May 18, 2010 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

When trying to scan to my HP J4580 Officejet J4580 All-in-One printer it says "No scan options, refer to device documentation". What does this mean?


It means you need the HP scanning software running on your computer. The computer tells the scanner how to scan, what to scan and where to save the image after scanning. The scanner has no options until received from your computer.

Feb 09, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

It says "No Scan Options" when I try to scan on my HP Officejet J4580 All in One.



Please open the scanner and camera wizard and check if scanner is showing there if it is showing then”
Please click on start/all programs/accessories and click on paint”.

When it open click on file and then click on “scanner and camera wizard”, if printer detected then it will show the option after that you will get the option for scan, please click on the scan tab without do anything and once when scan get complete save the file on your computer. This is the easiest way to scan the document.

If it is not showing then insert the printer driver disk select the option add a device and add the scanner or install the scanner driver.

Oct 26, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I can't manage to scan directly from the scanner


Hello
Have you installed full software from the CD that came with the printer?
if not do that first, do you mean that you cant push printer button and automatic scan to computer?

Jul 02, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Scanner not scanning


u will need to download the installation driver from the cd to make the scanner work properly. as the printer drivers r loaded but the scanner drivers did not got loaded. check out this and reinstall the drivers.

Jan 05, 2009 | HP OfficeJet J4580 All-In-One Laser...

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