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Get error f21 intermittenly on my kenmore he5 washer

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"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. In most cases, this means you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

The intermittent nature of the problem could be something getting caught in the pump impeller and slowing it down. Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

NOTE: The "SUDS" error can commonly occur with the F21 error code as this is usually generated when air is sensed in the drainage system.

Posted on Oct 07, 2009

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I have a maytag 5000 series washer. We are getting an f21 error code. I unscrewed the white drain filter and cleared it. There was little in it. I keep getting the f21 error though. Can you help?


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1 Answer

I have a Kenmore HE2t i keep getting error f21 i cleaned the trap and it still does it


You may have to unplug it for about 15 minutes and try again. I had a similar problem and this helped.

Mar 19, 2014 | Kenmore HE2t 3.7 cu. ft. Front Load Washer

1 Answer

I got a f25 code on my he5 Kenmore washer . What is wrong?


This is a communication error with the motor. The first spot I would check the MCU on the lower front of the unit. Remove the lower front panel three screws check the wires there unplug and plug back in if that does not work check the wires on the top board. The top has three screws in it then it will slide back and off.

Apr 26, 2010 | Kenmore HE5

1 Answer

Kenmore HE 5t error code F21, how do I resolve this?


The F21 Error is a LONG DRAIN error. The manual tells you to check to make sure your drain hoses are not clogged or routed badly. In reality, I just had to clean out the gunk trap. It's pretty easy. Remove the front kick plate, and there is a plastic thing that you twist and pull out. Clean out all the socks and such, and twist it back in. Then clean up all the water that leaked out onto the floor.

Apr 10, 2010 | Kenmore HE5

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I have a kenmore Elite HE5


unit is taking to long to drain,,its time to clean ,,pump filter..onthejob

Jan 19, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer don't work (F21) message


The "F21" error is a "Long Drain" error code. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

If you still require assistance, please let me know.

Jan 07, 2009 | Kenmore 46462 Front Load Washer

1 Answer

Kenmore elite front load washer - wont drain and loud clicking sound from bottom


Yes...sounds like you may have something lodged in the drain pump impeller. The following link explains how to check the drain pump on this washer for obstructions:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

It does not take much to damage the drain pump on this washer. If something has been lodged in the pump for any significant period of time, the pump may be damaged and required replacement. The may still run, but may not be pumping water as it should. You may experience an error code as well. On HE3 models, the error code is "F02" or "SUD". On HE5 models, I believe it is an "F21" error. Replacement pumps can be ordered on line at searspartsdirect.com.

If you find that you need to replace your pump, I have this additonal link, that provides step-by-step instructions:

http://www.fixya.com/support/r401845-replacing_drain_pump_whirlpool_duet

Please read the note at the bottom of the link, as it IS possible for a pump to still run and not pump water. I hope you find this information helpful. Let me know if you require additional assistance.

Sep 16, 2008 | Washing Machines

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