Question about GE (PSS26MSRSS) Side by Side Refrigerator

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The fridge half isn't cold anymore we can't feel any cold air coming in the freezer seems to be ok

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Your freezer is not okay. in fact, it is the problem. take off the back wall in the freezer. more than likely you are going to find an ice ball encasing your evaporator. melt the ice with a hairdryer, careful not to melt any wires, or damage any of the evaporators thin fins. melting the ice will save you what could be a $80 dollar labor charge compared to a $120 charge JUST FOR LABOR!



your problem is (in order from most likely to not) defrost bi-metal (a.k.a. defrost thermostat or termination switch). This is 90 percent of the time your problem. the next two cover the other pieces of the pie.

defrost heater (after you melt the ice CAREFULLY off of what is the evaporator underneath, you will find either a glass tube with a coil of wire in it, or a black graphite colored rod...both have a wire on each end. you will need to specify if it is a radiant heater (glass tube one) or a calrod (greyish one) This is the problem if your unit goes into defrost (you hear nothing inside the freezer; no fans, no compressor running, nothing. this is what you should hear during defrost on a properly operating fridge. if you look under the evaporator, you will see it glowing during this time (DONT TOUCH IT, ITS HOT) if you see this glowing, it is good.

all else fails, its the defrost timer

Posted on Oct 07, 2009

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