Question about Whirlpool RS696 Electric Kitchen Range

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Broiler element won't heat. oven won't hold

Broiler element won't heat. oven won't hold temperature--I hate to go in deep on this problem, but I am not sure if it is the heating element or the control board. It shows no error message, but tends to have an electrical smell when the broiler is turned on. Thank you

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Check the broiler element for "Hot-Spots" where its dis-colored and is ready to break

Posted on Nov 09, 2009

Testimonial: "I found out that it is the control board. Too expensive to fix."


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First start up

You're actually referring to the "broiler" elements. Most electric ovens have these at the top of the main oven space. (Some gas ovens are set up the same way, but many put the broiler elements in a bottom drawer.)

As their name implies, broiler elements are active only when you're broiling. They will not go on for baking.

Broiling is the process of cooking food by exposing it directly to a high heat source at close range. To broil a steak, for example, you would place the pan holding the steak on an oven rack raised to the top or next to top position in the oven (consult the manual) and set the oven to broil. The top elements will then turn on and cook the meat by direct radiation.

Most people, however, use ovens for baking far more often than for broiling. Baking is the process of cooking food (cakes, casseroles, roasts etc) by indirect heat. In other words you raise the oven to a certain temperature, put the food on a rack more in the middle of the oven, and let the surrounding heat cook it over time. When you bake the top broiler elements usually don't come on at all.

I hope this helps.

Apr 30, 2014 | KitchenAid Ovens

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Broiler element doesn't work

Reseating the Element The broiler is heated using an electric element which should be clipped in to the top of the broiler enclosure. If this has come loose then it might not be making contact with the necessary terminals. Try to reseat the terminal but before doing so you must ensure that the electricity is turned off.
Testing the Element The element is what heats up and cooks the food in the broiler. Over time the heat can damage the broiler element. These elements are supported by stand-offs and if the element burns out or becomes damaged then this can be a common reason why the broiler isn't working.
The easiest way to test whether this is working is to turn the broiler on and look at the element. If it is working correctly then the element should be glowing red.
Another slightly more complicated test for the broiler element is to remove the element from the oven and disconnect it. Then use a multimeter to check the continuity of the element. Set the multi-meter to measure resistance and then put it either side of the element. The normal measurement should be between 20 and 40 ohms. If the element is infinitely resistant then this means it's broken and will need to be replaced.
Testing Oven Controls Another reason why the broiler will fail to work is because of problems with the oven controls. A thermostat is used to set the temperature of the broiler, and the oven selector controls are used to control the setting of the broiler.
Turn the oven controls on to see whether the broiler is working properly. If not the controls can be removed and tested using a multimeter. Check the outputs to ensure that the controls are working correctly.
These can also be replaced if required by fitting a replacement part designed specifically for your oven.

Read More: Troubleshooting an Oven Broiler Doesn Work

Feb 09, 2014 | Thermador SEC302 Electric Double Oven

1 Answer

Oven won't come on

Test the temperature sensor in the oven to make sure it ohm's out between 1060-1100 ohms. Here is the sensor to order in case it is bad.

Nov 30, 2012 | Whirlpool Electric Range

1 Answer

Hotpoint oven won't heat above 250 degrees broiler works fine as well as the stove top

either its the oven sensor rod located at the top of the ovens cavity,or your bake element could be getting a hot spot which is when it gets a discolored spot in the element and can no longer pass sufficient current to heat the oven past 250 degrees

Jul 28, 2012 | Hotpoint Ovens

1 Answer

Whirlpool Range model RF386PXGQ2 broiler won't shut off


If the element does not turn off, possible faults are:

Shorted temperature probe.
Test temperature probe reading impedance. If impedance is zero or lower than 0.500 Ohms, the the probe is shorted. A good probe reads about 1KOhms.

Contact at element. A contact in element wiring harness may cause the element to stay on. Do continuity test between ground and element and on wiring harness.

Defective control module.
If problem is none of the above, then it is the oven electronic control(ERC). The ERC can be tested reading voltages.

Testing must be done by a trained technician.

Dec 13, 2011 | Whirlpool RBS305PD Electric Single Oven

1 Answer


I just finished repairing mine so I thought I would share. Symptoms:
1. stove top burners function correctly
2. ERC (electronic oven control with the readout) functioning with no error code
3. Could set temperature of oven or broiler and turn on.
4. Could here the "click" of the relays but oven or broiler would not heat and temperature reading would stay at 100.

After consulting the owners manual it become quickly apparent this was useless. Spent a lot of time on the web trying to find a wiring diagram and finally located it undr the stove top. DUH!
After looking at the diagrams it seemed that the common connections to both the broiler and oven elements are:
1. Line 2 (L2 on the diagram) of the incoming 230 volt power.
2. Thermal switch supplying Line 1 (L1 on the diagram) to the ERC
3. The ERC and/ or relays on the ERC supplying power from L1 to the elements.

With a multimeter on the resistance function and power off, I checked the thermal switch and it was ok. There are 2 switches located close together and the one in question is the larger one and has a small red reset button on top. This button resets this switch if it activates due to a temperature over 300 degrees. The other switch turns a fan on and off and is not pertinent to this problem.

I then turned the power on and confirmed power at the L1 terminal of the ERC. I turned the oven on and waited for the "click" of the realy and checked for power at the BA terminal of the ERC. This BA terminal is the output to the oven heating element. It was dead. I repeated for the BR terminal (broiler element output) and it to was dead. To check for power one can use any red wire on a top burner switch for one lead of the meter with the other lead to the terminal in question. Be very careful if one posses no electrical experience as one could get electrocuted. If unsure find someone with experience to check with power on.

Seems the problem was in the ERC as there was power going in and nothing coming out to the elements. The clicking of the relays showed that they were functioning. I took the ERC apart and "rang out" the poer circuit for the elements and found that the power to the oven relay was interlocked through the broiler relay. This is probably to keep both elements from hating at the same time. I found a bad solder joint at the connection of the first (broiler) relay to L1. This explains why neither element would work. Afetr resoldering the connection I reassembled everything and tested. All is now functioning correctly.


Jul 03, 2011 | GE Spacemaker JMP28 Electric Kitchen Range

1 Answer

Broiler doesn't turn on completely

The top element should come on when Broiler is selected. If both ovens have a broiler mode, then look for something failed in the circuit for the broiler heating elements (it's unlikely both broiler elements would fail together.). If there is only 1 oven with a broiler, look for a failed broiler element.

Dec 17, 2009 | Viking 27" Professional Select Built-in...

1 Answer

My oven has increased only 65 degrees in almost an hour....what does it mean when it heats up, but SLOWLEY??

The broiler element on the top of the oven comes on during the preheat cycle to speed things up and then only the lower element keeps the temperature steady. One of those elements is bad, probably the broiler. Try using the broiler and see if it works. If not, you need to disconnect the elements from the oven and check them with an ohm meter. If gthe elements check out ok, then it must be the temperature sensor/thermostat.

Jun 25, 2009 | Frigidaire FEB27S5A Electric Single Oven

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