Question about Avanti DG241BS Stainless Steel Gas Kitchen Range
I have owned this oven for about 3 years and it has been nothing but grief.
The stove top works, but there is some sort of defect with the thermo coupler that controls internal oven temperature - there are complaints about it on other websites. When new, the oven never maintained the correct temperature -- it ran very hot -- about 500 degrees no matter how I adjusted the thermostat. When I finally called a repair man, I was told the oven needed a new thermo-coupler. The part if hard to find, so I ordered it from the AVANTI head quarters in Florida. It took 3 MONTHS for the part to arrive from China. The AVANTI service department is unpleasant and unhelpful.
The replacement piece was installed and the oven would not ignite.
At this point I gave up and decided to buy a new 24 inch oven.
Surprise!!!! The AVANTI oven is not really 24 inches wide -- it is 23.5 inches wide. Since my kitchen counters and cabinets were custom built around the oven, I don’t have enough width to replace it with a real 24 inch oven - it won’t fit. If you are looking for a 24 inch oven, buy a Summit oven -- I own one of their fridges and it works great.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
There has to be a protection system in the burner assembly to cut the supply of gas to the burner if it does not light. For the case of an oven the supply must be cut off immediately if the burner and its pilot go out. For that gas control system to work the burner control must "recognize" with a sensor when the burner is lit and when it is not. Pushing the knob "in" momentarily on this model bypasses the protection system momentarily to allow a burner to be ignited in the first place. If releasing the knob extinguishes the flame the control system is not "seeing" the flame. I tried to find some detail info on you particular ignition system but to no avail so all I can offer is a general approach to these kinds of problems . You need to find and clean or replace the sensor used to detect a flame. It could be an optical one (doubt that) or a temperature flame sensor, a thermocouple sensor, or some other kind I haven't thought of. Fixing this problem involves first determining what kind of sensor it uses. A copy of a service manual for this model can help you determine that. Try to clean the flame detector, and if that doesn't work you have to replace it or the gas control assembly it is a part of. If you have a spark ignition and its not sparking when it should first clean it --carefully--. Spilled food can short them out. Unplug the range before doing this. The owners manual shows it to be under the top burners which can be removed for cleaning this.
Posted on Jan 03, 2009
You need to order parts from AVANTI.
Very disappointing customer service.
I have been waiting 6 weeks for a new thermostat. It will not
arrive from China until June -- I was originally told it would come in April. All AVANTI parts are from China and AVANTI in Florida is the
only dealer. I will never buy AVANTI again.
Posted on May 05, 2009
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