I have lately experienced the same problem with my H10 20GB. I noticed it happened after installing some other software. I think there is an conflict between iriver and apple, I mean iTunes Helper present in memory causes the trouble. I stopped the process from Task Manager and reconnected my H10. It helped. If you don't need iTune Helper you'd better disable "C:\Program Files\iTunes\iTunesHelper.exe" from starting with system.
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Deleting files? The PC jukebox should work, but if not, use the UMS mode.
Syncing problems. Most likely a PC setup problem. -An incompatible version of WMP10. If your using WMP11 beta, you're screwed. -Windows Updates -Windows Media Format Runtime -DRM Folder(a hidden folder) Control panel>Folders>Show hidden folders. Reinstall the DRM folder. 1. Delete the DRM folder C:Documents and SettingsAll UsersDRM 2. Go to Microsoft http://services.wmdrm.windowsmedia.com/indivSite and click upgrade. DRM will be reinstalled and upgraded.
I've had my player for a long time with no problems. I did have to setup my PC for PlaysForSure *To Go*, but that is not iRiver specific.
This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):
Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1 Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3 Click [Start] to begin initializing.
Initializing H10
A
A
B
B
Try this link to get the latest firmare upgrade for your device and if you dont have the latest windows media player install in your computer..you need to upgrade it so it can install the device driver for you..
the link for the firmware upgrade is
Just to let everyone know I have the H10 6Gb player and the reason your having problems getting the H10 to work with Vista is because it isn't supported by Vista at all even with updating your firmware...
This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):
Initializing H10 67 Additional information Firmware upgrade 66 What is firmware ? It is the operating system that works in the H10. iriver provides you with the latest and best features through Firmware upgrade. You can choose manual or automatic upgrade function. For information on automatic upgrade, refer to the iriver plus instruction manual. Manual firmware upgrade 1 Select [Option - Firmware Upgrade] from the menu in iriver plus. Do not disconnect H10 during firmware upgrade. Internet must be connected for the "Firmware Update" function. Change to "Player must be connected to the PC for Firmware Upgrade function. Note Please initialize H10 player in the following cases. All music, pictures, text, and data will be erased from the player during this initialization. - if there appears to be corruption on the internal hard drive. - if an error message displays and the player doesn't boot properly. 1 Connect the player and PC using the cable supplied with the player. Open iriver plus. Select [Option-Portable Device Initialization]. 2 3 Click [Start] to begin initializing. Initializing H10
I just got a new labtop and vista does not recognize my H10 Iriver player.
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