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My verbatim 250gb external hard drive light goes on when i plug it in but it doesn't show up on my laptop nor my desktop...

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  • therobot1994 Oct 09, 2009

    it doesn't show up on disk management

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  • Master
  • 2,185 Answers

Hi there,

First, have you checked on your Disk Management if the external drive is being detected? You will need to initialize it from the there.

To do this, right click your My Computer and choose Manage. At the left panel click on the Disk Management. The list of available drives will show on the right. You might see your 250GB external drive as "unallocated".

Right click on the drive and a window will popup. Select create partition (primary partition). After you've selected your partition , now you need to format the hard drive. Choose quick format. Right click again on the partition you've just created, now select "Format" and select NTFS. Click ok and it will guide you until it is finished.

Please let me know if you need further assistance. Hope this helps.

Posted on Oct 07, 2009

  • virtualhost
    virtualhost Oct 11, 2009

    First, right click on your "My Computer" and choose Manager. Click on the Device Manager on the left panel. Click on the “+” sign beside "Universal Serial Bus controllers". Right click on the USB Root hub and select
    “Enable”. Finally click OK.

    This can also be enabled using bios settings the USB port. Upon bootup, press "DEL" button to enter the bios. Then go to advaced settings and enable the USB port.

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