Question about Dahle Office Equipment & Supplies
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Posted on Jan 02, 2017
I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.
Posted on Mar 02, 2008
SOURCE: Shredder won't grab paper
there has to be something in the path.
once you put the paper in it triggers a sensor that rotates the blades and grabs the paper there is nothing else in between the entrance and the blades. get a flash light and lok in to see what is blocking the path.
unless there are some paper in between the teeth /blades, that need to be cleaned out.
Posted on Sep 05, 2008
SOURCE: OM 99727 shredder not working
I had this same problem. This is what I did to fix it.
When I went to ShredCare.com (the recommended web site for technical support of this particular shredder), I read that 'Most models of shredders have a safety interlock switch that is activated by the basket.' Upon looking closely at my basket and the shredder, I found this safetly interlock switch and made sure to align it with the proper position within the basket. There is only ONE way to place the shredder on the basket and have this safety interlock switch activated. The switch is located on the underside of the shredder. Align this switch with the ridge on the inside of the basket. Listen carefully and you will hear the switch 'click' when in the right position. Mine is very touchy. I've even had to press in on the side of the basket while shredding to make sure that the ridge and the switch are making contact.
Hope this helps!
Posted on Dec 26, 2008
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