Question about Kenmore 21.9 cu. ft. Side-By-Side Refrigerator
Regardless of the setting (cube or crushed) it will only dispense crushed ice not cubed. Have emptyed ice bin & cleaned it, checked mechanical connections to dispenser and verified correct connections to the cube/crush buttons. Help!
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Posted on Jan 02, 2017
yes and no ...... there is no real adjustment for it but you may have a sticking solenoid .....OK in the back of the unit remove the hopper and you will see the solenoid loop (white Plastic) in the back wall this need to pull up in order for the unit to dispense cubes. it maybe sticking ....now by moving it up and down a few times with your hand to make sure it is free....next dump all the ice out of the hopper and check the arm thathat sticks out the back of the hopper make sure it is not frozen after that reassby and place a few cubes back in the hopper to see if it is working..Let me know
Posted on Feb 16, 2008
THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.
Posted on Apr 10, 2008
yea! I have been without cubes for 2 years. I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck. I am soooo happy!
Posted on Aug 10, 2008
Most likely the problem you are having is with the crushed ice solonoid. It is located in the back of the freezer behing the icebucket. The little metal arm from the icebucket goes into a hole, the hole is part of the solonoid. To make sure the problem is with the solonoid, first take the icebucket out and look at the little metal arm on the bottom. When you lift it, it will open for crushed or cubed ice in the bucket dispencer hole. If it works properly then the solonoid is bad.
This repair is sometimes a really hard repair, because it is so hard to get all the stuff out of the way to replace the solonoid. You have to remove the icebucket holder and most likely the icemaker, and on some models you will have to remove the fan and several other pieces to get to it. If you feel like trying the repair let me know, I can ship you the part, I keep almost everyone of those on hand, all I would need is your model and address. My number is (865)945-3808. or my email is email@example.com . Thanks and I hope this will FixYa. Michael Anderson
Posted on Sep 24, 2008
Carriage that moves ice bucket rod up is frozen.It's right by the auger drive mote on the left- square hole. Remove bucket and try to free it with your finger. If no luck take hair dryer until you can move it up and down.
Posted on Nov 28, 2008
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