Question about Kenmore 21.9 cu. ft. Side-By-Side Refrigerator

Open Question

Kenmore 57368 ice maker only dispenses crushed ice

Regardless of the setting (cube or crushed) it will only dispense crushed ice not cubed. Have emptyed ice bin & cleaned it, checked mechanical connections to dispenser and verified correct connections to the cube/crush buttons. Help!

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
Master_Tech
  • 770 Answers

SOURCE: THE ICE CUBE DISPENSER 0NLY SHOOTS CRUSHED ICE

yes and no ...... there is no real adjustment for it but you may have a sticking solenoid .....OK in the back of the unit remove the hopper and you will see the solenoid loop (white Plastic) in the back wall this need to pull up in order for the unit to dispense cubes. it maybe sticking ....now by moving it up and down a few times with your hand to make sure it is free....next dump all the ice out of the hopper and check the arm thathat sticks out the back of the hopper make sure it is not frozen after that reassby and place a few cubes back in the hopper to see if it is working..Let me know

Posted on Feb 16, 2008

Ad
  • 184 Answers

SOURCE: Ice dispenser only dispenses crushed ice

THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.

Posted on Apr 10, 2008

  • 1 Answer

SOURCE: icemaker only dispenses crushed ice, not cubes

yea! I have been without cubes for 2 years. I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck. I am soooo happy!

Posted on Aug 10, 2008

  • 172 Answers

SOURCE: Kenmore side-by-side only dispensing crushed ice

Hi blkshop,
Most likely the problem you are having is with the crushed ice solonoid. It is located in the back of the freezer behing the icebucket. The little metal arm from the icebucket goes into a hole, the hole is part of the solonoid. To make sure the problem is with the solonoid, first take the icebucket out and look at the little metal arm on the bottom. When you lift it, it will open for crushed or cubed ice in the bucket dispencer hole. If it works properly then the solonoid is bad.
This repair is sometimes a really hard repair, because it is so hard to get all the stuff out of the way to replace the solonoid. You have to remove the icebucket holder and most likely the icemaker, and on some models you will have to remove the fan and several other pieces to get to it. If you feel like trying the repair let me know, I can ship you the part, I keep almost everyone of those on hand, all I would need is your model and address. My number is (865)945-3808. or my email is mca0824@aol.com . Thanks and I hope this will FixYa. Michael Anderson

Posted on Sep 24, 2008

  • 311 Answers

SOURCE: Ice dispenser is stuck in crush mode

Carriage that moves ice bucket rod up is frozen.It's right by the auger drive mote on the left- square hole. Remove bucket and try to free it with your finger. If no luck take hair dryer until you can move it up and down.

Posted on Nov 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Getting shaved ice instead of cubes


Several possibilities, but check first for cubes that are too small (means too little water is coming in during ice maker fill) and those cubes fracture into smaller bits when they are dispensed.

Another possibility is the cube/crushed plate inside the dispenser is stuck. This is a curved plastic piece that lies next to the crusher blades inside the dispenser head of the ice storage bin. For cubes this place must be retracted (swing away from) the crushed fingers to allow the cubes to pass without being broken up.

Oct 30, 2016 | Refrigerators

1 Answer

Ice maker


check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps

Aug 26, 2007 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Mu Kenmore refrigerator's ice maker is dispensing crushed iced even in the cube mode


Take out the ice bucket and check the metal arm and make sure it moves freely. Ice may have gotten stuck.

Jul 20, 2016 | Kenmore Refrigerators

1 Answer

Ice maker crushes ice but wont dispense Crushed ice


Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

    3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

    4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

    If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

    -Best Regards-
    WP

Jun 20, 2014 | Frigidaire FRS23H7CS Side by Side...

1 Answer

Ice Maker GSI-26 dispenses crushed ice and will not dispense cube


You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

Aug 17, 2009 | Refrigerators

2 Answers

Ice maker only makes crushed ice, no cubes I have the same problem... The same switch works fine for the crushed ice and water setting but will not dispense cubed ice. It only gives crushed.


hi.
I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites
http://forum.appliancepartspros.com/refrigerator-freezer-repair/23620-ice-maker-only-makes-crushed-ice-no-cubes.html

There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
if satisfied plz rate this answer
all the best
regards

May 27, 2009 | GE GSS20IEPWW / GSS20IEPCC Side by Side...

1 Answer

Ice maker only dispenses crushed ice, won't dispense cubed ice anymore.


I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

Apr 17, 2009 | Refrigerators

1 Answer

Frigidaire Gallery Series Side by Side doesn't crush ice


hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

Sep 25, 2008 | Frigidaire Gallery Series GLHS269ZDB 36"...

1 Answer

Ice Maker will not dispense ice cubes only crushed ice


sounds like the circuitry on your Cubed Ice button has malfunctioned. Contact the manfacuturer for a solution.
in the meantime, u can grab the Cubed ice manually.
hope this helps!

Jun 16, 2008 | Frigidaire FRS26R4A Side by Side...

Not finding what you are looking for?
Kenmore 21.9 cu. ft. Side-By-Side Refrigerator Logo

Related Topics:

180 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

Sal DeAngelo

Level 3 Expert

2248 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1889 Answers

Jude24

Level 3 Expert

250 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...