Question about Philips GoGear SA5285/37 Digital Media Player

1 Answer

HELP ME PLEASE!!!!!!!!!!!!!:(

WHEN I TURN ON MY MP3 PLAYER IT TELLS ME TO CONNECT WITH DEVICE MANAGER TO REPAIR.

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You should download and istall the Device Manager sofware from here:
http://www.p4c.philips.com/files/s/sa5285_02/sa5285_02_pal_eng.exe

After that run Device Manager and connect your player via USB. Device Manager should say, that your player reported an error and would you like to repair it. Press "yes" to start repair.

If the Device Manager doesn't give you the option to repair, you should turn off the player and connect it by pressing the volume up (+) button. This will turn on the automatic repair mode. After that, everything goes as I've written before.

Hope that I could helped!

Dorenno

Posted on Oct 10, 2009

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Posted on Jan 02, 2017

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titi2cute
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SOURCE: please help

Try to hold down the power button while pushing the volume button up at the same time. This resets the device. It should help

Posted on Jun 08, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Connect to PC and use device manager to repair

If you have a Philips HDD Series, it will not work with Windows Vista or Windows Media Player 11 except for briefly, then the player will stop working one day. Your only hope is to use it with Windows XP and Windows Media Player 10 - it is, basically, an obsolete player at this point in time.

The Philips Device Manager has a strange feature - it only properly updates your device if you have the newest version of the Device Manager:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Update" tab

-Tha Mp3 Doctor

Posted on Mar 31, 2009

  • 1 Answer

SOURCE: when i start my MP3 player it rides:Connect to Pc

Even I have the same problem.Can anyone please help me.
Thanks n advance

Posted on Jul 15, 2009

  • 6 Answers

SOURCE: lost cd to mp3 player cannot download philips device manager

Try taking it back to the store where purchased and asking for a replacement cd, if that doesnt work try buying a new one online

Posted on Jul 22, 2009

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1 Answer

Every time I connect my Philips Go Gear into my computer, it tells the that the device is not recognized. It won't even charge it. I have had this MP3 player for going on 4 years, and have never had this...


I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.

If that doesn't work, I'd suggest that you restore factory settings or repair it Philips Device manager. You can install them from the CD that came with your player or download it from Philips support site.
*Contents may be removed by using this function. So make sure to back up your contents.


Repair using Device manager:
Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.

You can download the Device manager from www.philips.com/support site.

Hope this works

Mar 10, 2011 | Philips SA5125/37 MP3 Player

1 Answer

Connect to PC and use device manager to repair


If you have a Philips HDD Series, it will not work with Windows Vista or Windows Media Player 11 except for briefly, then the player will stop working one day. Your only hope is to use it with Windows XP and Windows Media Player 10 - it is, basically, an obsolete player at this point in time.

The Philips Device Manager has a strange feature - it only properly updates your device if you have the newest version of the Device Manager:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Update" tab

-Tha Mp3 Doctor

Mar 30, 2009 | Philips Audio Players & Recorders

1 Answer

I WANT TO KNOW HOW I CAN FIX MY MP3 PLAYER..


Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

-Tha Mp3 Doctor

Mar 25, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Lost cd to mp3 player cannot download philips device manager


Try taking it back to the store where purchased and asking for a replacement cd, if that doesnt work try buying a new one online

Nov 01, 2008 | Philips SA3125\02 MP3 Player

1 Answer

Computer not detecting


In order to force the computer to reocgnize the device so that you can run the Philips Device Manager and repair your player, Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jun 12, 2008 | Philips GoGear HDD075/17 MP3 Player

5 Answers

Mp3 player


please help my player to work again

Jun 05, 2008 | Philips GoGear HDD6330 MP3 Player

5 Answers

Computer not detecting


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

THEN, do the "Repair" in the Philips Device Manager

Jun 01, 2008 | Philips HDD1630 MP3 Player

1 Answer

Player Problem, Connect to PC, Start Device Manager


Sounds like one or more system files have been deleted or corrupted on the player, possibly by formatting the player from windows.

Install and run the Philips Device Manager and select the Repair / Restore option. Follow the on-screen prompts.

This will format the device and re-load the system files.

ALL FILES WILL BE DELETED FROM THE DEVICE. Back up files before restoring.

Mar 01, 2008 | Philips GoGear HDD075/17 MP3 Player

6 Answers

Connect to PC and use device manager to repair


If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.

Aug 20, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

My mp3 player wont turn on and my songs are gone


First, try uninstalling and reinstalling the software.

If that fails:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 04, 2006 | Philips SA-177 (512 MB) MP3 Player

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