You have to open the iPod and push the piece out from the inside. There is a stepby step guide too that explainshow to repair the jack as opposed to replacing it : iPod touch repair. There are also third party iPod repair companies that do it for you.
broken earphones are usually not repairable due to its miniature construction. i am sorry to say it's more likely you need to buy a new one. if you are really a person that loves music so much and pays attention to sound details, i suggest you buying a good quality earphones like Sennheiser. Though this has a trade off when it comes to price. I found this on YouTube: http://www.youtube.com/watch?v=pAAZ0vLcfGA
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