Question about Kenmore 24032\24036 Top Load Washer

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I have a Kenmore 70 Series washer

The motor runs, and the washer fills with water. The agitator will not move. Is there a way to possibly take the back off and replace a possible broken belt.

Please advise.

Thanks,

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Since it isn't agitating (I assume not at all rather than just the top part of the agitator. If just the top part isn't turning then the easiest solution is replacing the 4 "agitator dogs" ) the solution points to a couple of places.

1. The motor coupler may be broken.

This piece is a fail safe between the motor and transmission. and basically transmits power to the transmission.

Following is a description of how to remove the cabinet, pump, motor and motor plate to check the motor Coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If it spins and drains OK, and if you can hear the motor turning, the problem points to the transmission.

Inside the transmission are a number of gears, springs, and plastic cams and levers. Over time one of them may have either broken or worn out.

Following is a Whirlpool PDF on how top load, direct drive washers work.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

There is a Whirlpool site with a parts list for their "commercial washer" which is essentially the same as for your washer. On it is a list of all of the components and parts for the washer.

By paging down to and following the diagram of the transmission you should be able to determine which actual part is broken.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

If you've determined that the transmission is the problem, the solution points to either the Agitate Cams, Agitate Gear of the Agitate Gear Spring.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (16 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)


Posted on Oct 07, 2009

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