Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

2 Answers

I restarted my computer cause it was being slow. i restarted it and it came up to the log in screen normally. then i logged in. and it went to a blue screen with just the mouse. nothing else. only thing i can do is pull up task manager. (ctrl, alt, delete) and start a new task. please help

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 22 Answers

This is mostly a virus took control of your pc and damaged startup files so try this:
put the windows operating system cd in the cd drive
and open run in the start menu and type the following exactly as you see it;
SFC /scannow
please note a space between the C AND /
this will copy any missing files from the cd to your pc after that is done restart and scan your windows for viruses if that didn't do the trick then reinstalling the windows is the best thing to do

Posted on Oct 06, 2009

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 171 Answers

When the computer is booting up repeatedly press the F8 key it will give you a boot up menu - which includes use last known good system, and safe mode...

Only use last good known configuration if you have done nothing to the system like install new software etc... if you have installed new software, updated drivers etc go into safe mode and undelete them...

Its usually a good idea to use the boot logging feature which can often tell you what's gone wrong.

If this helped you please vote!

Posted on Oct 06, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have almost same problem. This problem start one time when I using my computer. Computer always stop after trying restart, sometimes start normally and stop after few second. And now when I start...


The first cause can be fixed rather easily. Simply run fewer programs or buy additional RAM or processor upgrades. Your computer is running past its specified limits. But remember that in this case the blue screen of death should happen extremely infrequently. If you see the physical memory dump blue screen much more often then the issue is clearly...!..
The first cause can be fixed rather easily. Simply run fewer programs or buy additional RAM or processor upgrades. Your computer is running past its specified limits. But remember that in this case the blue screen of death should happen extremely infrequently. If you see the physical memory dump blue screen much more often then the issue is clearly...!..
click start right click on my computer,properties advanced scroll down to system and recovery open settings write and debugging information the drop down button select none
ideally, it should already be the default debugger for your system.
The Dr. Watson debugger program logs all information related to failed processes to the Drwtsn32.log file. In addition to this, the debugger program can be configured to create memory dump files related to the failed processes. You can refer these dump files to analyze the reason behind a process failure.
Perform the following steps to configure Dr. Watson as the default debugger program to record user-mode program errors:

  1. Open Start menu, select Run, type Drwtsn32.exe -I and then press Enter. This command sets Dr. Watson as the default debugger.
  2. Next, run the Drwtsn32.exe command.
  3. In the Dr. Watson for Windows dialog box, select the following check boxes:
    • Append to Existing Log File
    • Visual Notification
    • Create Crash Dump File
  4. Now, when your computer restarts after the STOP 0xC000021A error is generated, run the Dr. Watson command.
  5. Here, view the paths to the Dr. Watson and User.dmp logs.
  6. Open Windows Explorer, navigate to the log files and then open them.
  7. Here, check the cause behind the STOP 0xC000021A error.
also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/

another one of the possibile reaons is

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your ((motherboard to your hard drive)) make sure they have a secure connection and are not faulty or just replace them there probably old and faulty
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electic extensions or just replace them they are probably faulty a computer needs its connections to have an end so any faulty leads will end up with a computer error
click start control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart
do not do anything while the chkdsk utility is in progress any input will damage your computer

hope this helps


Feb 25, 2011 | Abit KV8 Pro Motherboard

Tip

How to View Windows Minidump Files


First of all, you need to configure Windows to save these important log files. Most of the time, this is already done automatically, however follow these steps to make sure these log files are being saved.

1) Click on Start

2) Right-click on My Computer

3) Click on Properties


4) In Windows XP , click on the Advanced tab. In Windows Vista , click on the Advanced System Systems option on the left side of the screen.


5) Under Startup and Recovery, Click on the Setting button

6) Under the System Failure section, you'll see the options for the memory dump file. Write an event to the system log should be checked along with Send an Administrative Alert. The debugging information should be set to the Small Memory dump (64K) and generally the Small Dump Directory is set to %SystemRoot%\Minidump. In most cases this is the C:\Windows\Minidump directory.

As far as the third check box is concerned, if this is checked the computer will automatically restart when a blue screen error message is encountered. So, if your computer is booting into Windows, then rebooting automatically most likely you are getting some sort of blue screen error message and its forcing the computer to restart. If you uncheck this box, then the message itself will appear so you can retrieve important details about the error.





b211806.jpg


Download and Installing the Debugging Tools to Read Minidump Files

In order to view the Minidump files, you have to download the following tools.

Debugging Tools for Windows including WinDbg

Although most of the time its not necessary, you can download the Symbol packages as well as the Debugging Tools so you can read the Minidump logs easier. Once you've downloaded the Debugging Tools for the correct version of Windows and installed them, open the WinDbg program by following these steps.

1) Click on Start
2) Click on All Programs
3) Click on Debugging Tools for Windows group
4) Click on WinDbg to open

The screen should look similar to the one below.



8c09571.jpg


Deciphering the Minidump Files

In the WinDbg program, click on File, then click on Open Crash Dump

Browse to the following directory on your hard drive and open a minidump log. The drive letter will be whichever drive you installed Windows on. In most cases, this is drive C.

C:\Windows\Minidump

After you open a minidump file in WinDbg, scroll to the bottom of the file. You should see a line that says Probably caused by:, followed by a filename. This is the problem file. In my case the file was related to the ELock Program in the Acer Empowering Technology set of tools. I simply uninstalled this program from the computer and the blue screen and problem went away.

Probably caused by : eLock2FSCTLDriver.sys ( eLock2FSCTLDriver+11332 )

Although you may not recognize the file that is causing the problem, it definitely helps in tracking down a solution for the blue screen error message and resolving the issues.





on Jun 25, 2010 | Computers & Internet

1 Answer

My touch pad constantly freezes and is inhibiting my work flow due to restarting the notebook all the time. please help


The first cause can be fixed rather easily. Simply run fewer programs or buy additional RAM or processor upgrades. Your computer is running past its specified limits. But remember that in this case the blue screen of death should happen extremely infrequently. If you see the physical memory dump blue screen much more often then the issue is clearly...!..
The first cause can be fixed rather easily. Simply run fewer programs or buy additional RAM or processor upgrades. Your computer is running past its specified limits. But remember that in this case the blue screen of death should happen extremely infrequently. If you see the physical memory dump blue screen much more often then the issue is clearly...!..
click start right click on my computer,properties advanced scroll down to system and recovery open settings write and debugging information the drop down button select none
ideally, it should already be the default debugger for your system.
The Dr. Watson debugger program logs all information related to failed processes to the Drwtsn32.log file. In addition to this, the debugger program can be configured to create memory dump files related to the failed processes. You can refer these dump files to analyze the reason behind a process failure.
Perform the following steps to configure Dr. Watson as the default debugger program to record user-mode program errors:

  1. Open Start menu, select Run, type Drwtsn32.exe -I and then press Enter. This command sets Dr. Watson as the default debugger.
  2. Next, run the Drwtsn32.exe command.
  3. In the Dr. Watson for Windows dialog box, select the following check boxes:
    • Append to Existing Log File
    • Visual Notification
    • Create Crash Dump File
  4. Now, when your computer restarts after the STOP 0xC000021A error is generated, run the Dr. Watson command.
  5. Here, view the paths to the Dr. Watson and User.dmp logs.
  6. Open Windows Explorer, navigate to the log files and then open them.
  7. Here, check the cause behind the STOP 0xC000021A error.
also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/
hope this helps
don

Feb 23, 2011 | Computers & Internet

2 Answers

Keep getting a memory dump error


this problem only can fix by reinstall your computer operating system (windows)

Feb 22, 2011 | ASUS G51JXA1 PC Notebook

1 Answer

Hello, well I hooked up my computer to my vizio with a vga cable. At first it worked just fine, then once I tried changing the resolution for a video game, the screen went blue and says "not...


The VGA cabel has vast signal capacity. However, the computer to has as much sigal cacity. The TV also has as much signal capacity as well. The computer in this situation is providing the signals to all devices connected to the insfrusture. However, the computer has a functionality requirements mode. For exaomple, the computer blankout whenever resolution is increased is n consideration of requirng so much power supply for all displays on several powerfun screens of much high defincition capapacity. The more high definition the computer, the possibility of powering signlas to TVs of much least intensity not vise verser.






Jan 11, 2011 | Computers & Internet

2 Answers

Acer 110 boot problems


This could majorly happen because of sp3 conflict with one of your hardware drivers
log in into safe mode and rollback the last software or hardware driver update

Jan 01, 2010 | Acer Aspire One Netbook 8.9" Notebook

3 Answers

My laptop freezes after start up. I start the computer and it runs normal until right after log in. I have roughly 30 seconds to 1 minute after logging in before the fan turns on and the laptop starts...


when was the last time your computer worked fine? run system restore and choose a restore point prior to when the issue started. if no restore point is available, open run and enter 'msconfig', go to startup and disable unecessary startup programs. also open the prefetch folder and delete its contents. then restart your system. if it's still slow, i suggest you backup your files and reinstall windows. make sure that you operate the laptop on a flat surface to avoid any ventilation blockage. hope it'll help. good day. =)'

Dec 07, 2009 | Computers & Internet

2 Answers

Monitor / LCD screen unresponsive to computer.


I would go to Compaq.s website. There you can look up youe model and see if it is one of the machines they are doing one time free repairs on. I just shipped out my wife's HP today. Seems there are issues with several compaqs and HP note books. Good Luck

Jan 03, 2009 | Compaq Presario Notebook

1 Answer

Computer recieved the blue screen of death but before....


turn it on with a/c and remove battery if it starts normal then the problem is from battery (TRY IT I HAD THE SAME PROBLEM)
REPLY THANKS

Jul 17, 2008 | Sony VAIO PCG-K35 Notebook

1 Answer

Compter won't open windows


first try that safe mode option and do log in . when you successfully log in restart your computer . this happen mainly when there is sudden loss of power supply to the cpu. shut down your computer properly by pushing the power button on the cpu

Jun 19, 2008 | Computers & Internet

Not finding what you are looking for?
Microsoft Windows Vista Home Premium with Service Pack 1: Windows Logo

Related Topics:

90 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2882 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...