Question about HP Storageworks Msa20 (366172-b21) 250 GB Hard Drive Array

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FAILED, REPLACE BATTERY 1

We have a HP storageworks NAS 2000s connected to an MSA20 and users are experiencing lockups when trying to access any files on the MSA. We also noticed intermittent lockups when trying to remote into the server. I logged in to The HP system management homepage on the server and all that I see is that the accelarator battery status for the MSA20 controller is failed and needs to be replaced. Could this be causing all our lockups?

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Yes, this problem relates to the i/o MSA module battery, needs to be replace

Posted on Aug 15, 2010

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