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Posted on Oct 06, 2009

KENMORE MICROWAVE OVEN MODEL # 721.80019401 RUNS, LIKE COMES ON, FAN WORKS BUT DOES NOT HEAT ANYTHING UP

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 01, 2008

SOURCE: KENMORE MICROWAVE (HOUSEHOLD) LOCKED

It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.

The lock / unlock procedure will be covered in your owner's manual.

Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.

If you don't have your manual, you can get one here. (Enter your model number without any spaces)

We're happy to help and we appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 08, 2008

SOURCE: Kenmore Galaxy Microwave Hood Combo Model 72180002400

Since it sounds louder than before, it is probably a bad high voltage diode or magnetron.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
http://www.gallawa.com/microtech/mag_test.html

Sears may send you a magnetron to install yourself since it's under warranty. For that or warranty service, contact Sears at http://www.sears.com.

You can save about $75 by taking it to the shop yourself, as opposed to an in-home service call.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 1 Answer
  • Posted on Dec 06, 2008

SOURCE: Kenmore microwave Model #"721 8924681" "L" in lower corner

It is child lock and you can unlock it by press and hold the start button.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 12, 2009

SOURCE: display panel works but no heat, no fan, turn table doesn't turn

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Feb 08, 2009

SOURCE: Sharp microwave oven model r-1440 runs, but doesn't heat food

Assuming your inside light and turntable come on when you try to microwave, with the symptoms you have, I would most strongly suspect a bad magnetron or a loose and possibly corroded connection on the magnetron's terminal.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it'sprobably okay)


http://www.gallawa.com/microtech/mag_test.html

The best place to order parts for this brand is Encompass (formerly Tritronics).

Or you can call them toll-free at 866-779-5835.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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