Question about SanDisk Sansa m240 MP3 Player

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Seeing & modifying contents on the mp3

The mp3 used to work just fine. Then, one day, I plugged it into the computer in order to erase what I had already listened to and download new stuff. Instead of showing what I had listened to as it used to, it showed me its own system files. More than a week has passed, the computer has been turned off and on 5 or 6 times, but that is still what happens. I didn't change the computer in any way. I borrowed a friend's mp3 and plugged it in, but the same thing happened. I got a computer technician to come in, but he couldn't solve the problem either.
Ayala Choma

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Re: seeing & modifying contents on the mp3

Try; plugging your mp3 player in, open My Computer, then open a folder named Sansam240 or something, go to the folder you want to edit eg.Music.

Posted on Dec 26, 2007

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How can i erase the songs that are in my mp3 player so that i can up load new ones

Plug it into your computer via a usb cable. go to the correct drive and add or subtract to your hearts content, making sure you use the safe hardware release when finished

Jan 08, 2010 | Sears TGE MP3 Player

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Cannot erase files

THe best thing to erase all files would be to connect the player to the system and right click on the drive and format the MP3 player from the My computer/ Computer. This will delete the contents of the player but not the softwares in it.
This will work.

Aug 04, 2009 | Dell DJ Ditty MP3 Player

1 Answer

MY 4GB Zune wont come on or charde

i would reinstall the whole zune software and make sure everything is freshly downloaded, and you computer should recongnize it, finally click on erase all content and your zune will reboot and be fine once more and work agian

please remember to save all your music before uninstalling the zune software

Apr 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

5 Answers

MP3 Player won't charge or turn on

Try charging it up on a different computer. It says in the instructions that they cannot guarantee the charging of the battery on personally assembled or modified computers. I had the same problem with mine on our independent computer shop bought PC, but it is charging up fine now that I've plugged it into my hubby's laptop which was bought in a PC supermarket. I hope this helps.

Feb 18, 2009 | Sony NWZ-E436F MP3 Player

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Will turn on but message appears saying "Not enough space for music DB. Please free 30mb." then shuts down.

I had the same problem two days ago.

Working on the assumption that the problem was a corrupted file, here's how I fixed it. As you'll see, I connected my Clip an Macintosh computer to fix it, but there is probably an analogous procedure using a PC. But I'm not very PC savvy, so someone else will have to figure that out.
Also, I don't know that all the following steps are needed, for example, trashing the old content folders and creating new ones, but this is what I did, and success resulted:

Connect Clip to Mac

Click on Clip's icon to open it.

Open up all content folders and drag songs, audiobooks, podcasts, etc. to trash and empty trash. (The idea is to get rid of the corrupt file, wherever it is.)

Drag all Clip system files to a new folder on the Mac desktop to copy them. This will include DID.bin, RES_INFO.SYS, SYS_CONF.SYS, version.sdk and WMPInfo.xml (Basically, I copied everything that wasn't a content folder.)

Don't bother copying content folders AUDIBLE, AUDIOBOOKS, MUSIC, PODCASTS and RECORD. (Later, you'll create new folders to replace these, to ensure that no corrupted file is reloaded to the Clip.)

Go to the Mac's Utilities folder. Launch "Disk Utility." Select Disk Utility's "erase" function. On the left, where disks are listed, select the Clip. Click on the "Volume Format" dialog box and choose "MS-DOS filing system." (Don't bother with any of the erase options, such as replacing all data with zeroes. Just do the basic erase.) Erase the Clip.

When erase is completed, drag copies of Clip's system files from Mac desktop back onto Clip icon.

Use "new folder" function to create new AUDIBLE, AUDIOBOOKS, MUSIC, PODCASTS and RECORD folders on the Clip.

Eject Clip from Mac and note whether the screen shows the Clip "refreshing" normally. If it does, you're in business.

Jan 23, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer


Hi and welcome to FixYa,

Ideas to explore further:
  • the first computer is infected with a virus that then transferred to your 1Gb Coby MP3 audio player. The virus wrote a script on the MP3, whenever the MP3 is plug to another PC, if will infect the computer and make itself inaccessible so as not to be able to be erased;
  • hardware, for some reason, the electronics of the MP3 was affected upon removal from the 1st PC;
  • you could try a format of the MP3 but that of course would delete all of its contents. Since normal recognition of Windows is not possible, pls try to download, install and run HP Flash Utility.
Good luck and Thank you for using FixYa. Happy Holidays.

Dec 09, 2008 | Coby MP-C7085 MP3 Player

1 Answer


Insignia mp3 players are a little buggy in that they occasionally get file system problems that cause strange things like this to happen. First backup your songs from the mp3 player, and select "erase internal memory". That actually reformats the memory. Then put your songs back on the mp3 player. If it still doesn't work, please advise.

Jun 16, 2008 | Insignia Sport MP3 Player

3 Answers

My computer used to work

go to and then to support. You need to upload the current firmware for model MMP8565. I downloaded the firmware program and followed the instructions, it fixed all the problems I was having with the mp3 player. Make sure you follow the instructions carefully, it may get a little tricky if you are not somewhat computer literate.
Also, when charging, once connected to computer, hold the power button for approx 2-3 secs...the bars should start blinking at that time telling you it's charging.

Mar 28, 2008 | Memorex MMP8565 MP3 Player

1 Answer

Docked prooblem

Plug it in and start charging it. Once it has a decent charge if you ever have that problem again... (see below)

Using the instructions below try Reset, first, if that doesn't fix it try the Cleanup method, if that doesn't work... (if you have a backup of all your music on your computer), try the format option

This is from Creative's website:
Zen V Plus and Zen V
  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Jan 07, 2008 | Creative Labs Zen V MP3 Player

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