Question about Sony Ericsson K800i Cellular Phone

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Sony ericsson k800i, when phone switched on it says phone locked. It was my friends daughters phone, and the battery went really hot and on fire, so she was going to throw it out and i remembered my daughter had that phone and it was broken so i put her battery in the cybershot and put my sim in it and when i switched it on it says phone locked. She said she never had a password on her phone and i never had one either. Is there a way to sort this, as its a shame to throw it out.

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  • 56 Answers

Pull out the memory and turn it on then try putting it in while its on hopefully it turns on and deletes the memory and erase the password...

Posted on Oct 06, 2009

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1 Answer

I've updated my Sony Ericsson k800i. Since the phone origin is not Morocco, I'm asked to insert the correct simcard. The phone needs flashing. Thank you for help.


It may be due to network lock,
you can unlock it and switch over to another network , you can get unlock codes here http://www.wickedunlock.com/sony-ericsson-k800i/rs11wp9/
you need to specify the country and network provider

Nov 03, 2010 | Sony Ericsson K800i Cellular Phone

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There is also a possibility of moisture as well. Sony Ericsson's are notorious for going white screen when there is moisture or corrosion in the phone.

To be completely honest regarding Flashing the phone... it is not easy and has many steps. I would recommend going to www.gsmhosting.net. There, search for forums on flashing the K800i software. To flash the phone, you will need a Cruiser Box, the correct cable, and the full software for that phone and your service provider. The K800i is DB2020, which is Sony Ericsson's most up to date encryption.

Believe me though, there is way to much involved in flashing the phone to post here. How long have you had it and if there is no moisture, have you considered a warranty exchange through Sony Ericsson?

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I think i may have a solution for u. It sounds like a Phonelock code...all Cellphones have one. Its in the software for the phones. Its a little like a SIM code. U could try with entering the code 0000. That could work!!

Good Luck :-)

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Keep entering any pin and when the phone asks for the PUK number enter it to reset it. The PUK (Personal Unlocking Key) is on the plastic card where your sim was attached.

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